Data Center Hardware Technician

Data Center Hardware Technician

Job Location: Lockport, NY (on-site)

Job Type: Contract

Job Level - IC1

Hours/Timings - Third Shift starting at 10:00 pm ET

A Little About Us

It takes powerful technology to connect our brands and partners with an audience of 1 billion. Our mission is to make the world’s daily habits inspiring and entertaining, and nearly half of Client’s employees are building the code and platforms that make this possible. Whether you’re looking to write code for mobile applications, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process 4 trillion data points a day, what you do here will have a significant impact on our business—and the world.

Client’s Data Center Operations team includes a group of highly skilled and dedicated Data Center and Site Ops Engineers. We work together to support a diverse IT infrastructure in one of the world's greenest, most advanced data centers. Want in?

A Lot About You

The Data Center Operations team is looking for a Site Operations Engineer with a passion for troubleshooting and a drive to improve our operations and infrastructure. The ideal candidate for this role will be able to diagnose and troubleshoot rack-mount server hardware issues efficiently, have a working knowledge of Layer 1, 2, and 3 network infrastructure, and be proficient with the Linux command line and the troubleshooting tools available therein. Previous work experience in a high-availability data center environment is ideal.

Your Day

• Maintain and repair servers and network equipment to ensure the maximum level of uptime within the data center
• Work requests based on priorities set by the business
• Perform troubleshooting with a specialty in a single discipline and knowledge of many disciplines
• Use in-house tools to install operating systems, create DNS records, configure switches, and perform other data center functions
• Partner with engineering teams to execute change requests
• Communicate directly with internal customer technical contacts
• Overnight and swing shifts may be required – this is a 24x7x365 support team

You Must Have

• A 2-year degree in a technical field or equivalent experience
• Knowledge of the UNIX/Linux operating environment with the ability to navigate, manipulate, and understand the file structure
• Basic understanding of TCP/IP network environment, including switching and routing protocols.
• Basic knowledge of common scripting languages (BASH, Python, Perl, etc)
• Ability to execute manual tasks, work on a ladder, and function in a higher-temperature environment

Ideal Candidates Have

• Bachelor’s degree in Computer Science, Computer Engineering, or equivalent experience
• Experience handling fiber physical plant
• Experience coding with a common scripting language (BASH, Python, Perl, etc)