Luxury Guest Experience Leader

HHM Hospitality is seeking a Guest Relations Manager in New York, New York to elevate the service culture and manage guest relations. This role involves overseeing the guest lifecycle, from pre-arrival to departure, ensuring that every interaction is exemplary and reflects the luxury standards of The Manner. Key responsibilities include leading teams, optimizing guest satisfaction measures, and fostering effective cross-departmental collaboration. The ideal candidate will possess a degree in Hospitality Management and have at least 5 years of experience in luxury hotel operations. #J-18808-Ljbffr HHM Hospitality