International Shipping Clerk

International Shipping SpecialistThis contract-to-hire role focuses on managing domestic and international shipments from a Cochran Road facility, ensuring accurate, on-time delivery and exceptional customer service. You will handle end-to-end shipping processes, from order picking and packing to documentation and ERP updates, while supporting inventory integrity and warehouse operations in a clean, electronics-focused environment.ResponsibilitiesManage the movement of products worldwide while maintaining high accuracy and strong customer service standards.Coordinate domestic and international shipments, ensuring compliance with carrier and documentation requirements.Pick, pack, protect, and prepare products for shipment according to company and customer specifications.Process domestic and international shipments using FedEx Ship Manager, DHL, UPS, and other carrier platforms.Create shipping documentation, including packing lists, commercial invoices, bills of lading, and export paperwork.Close sales orders and enter shipping information accurately within SAP or other ERP systems.Verify shipment accuracy and complete final shipment documentation before dispatch.Coordinate and ship finished goods, repairs, rentals, and customer orders to global destinations.Communicate shipment status and updates clearly and promptly to customers and internal stakeholders.Ensure all daily orders ship accurately and on time, meeting internal and customer deadlines.Maintain inventory integrity through accurate data entry, cycle counts, and proper material flow within the warehouse.Assist with warehouse organization, including order pulling, packaging, and general logistics operations.Operate material handling equipment, such as pallet jacks, safely and efficiently as needed.Follow all safety procedures and maintain a clean, orderly, and hazard-free work area.Travel between local facilities in the Solon area as needed to support shipping and warehouse operations.Essential SkillsAt least 3+ years of shipping experience in a warehouse or logistics environment.Hands-on experience using FedEx Ship Manager and/or DHL shipping systems for domestic and international shipments.Proven experience preparing international shipping documents, including commercial invoices and export paperwork.Prior experience with picking, packing, order pulling, and shipping and receiving activities.ERP system experience required, with strong preference for SAP; ability to enter and update shipping and order data accurately.Strong computer skills, including proficiency with Microsoft Office applications.Experience with carrier platforms such as FedEx, FedEx Ship Manager, DHL, and UPS.Familiarity with creating and managing bills of lading (BOL) and other shipping documents.Experience performing inventory-related tasks such as cycle counts and maintaining inventory integrity.Ability to operate basic warehouse equipment, including pallet jacks, in a safe manner.Strong attention to detail and accuracy in data entry, documentation, and order verification.Effective communication skills for providing shipment status updates to customers and internal teams.Additional Skills & QualificationsExperience working within an SAP-based shipping or logistics environment.Experience in international shipping processes and regulations.Exposure to electronics or similar clean-room-oriented warehouse environments.Comfort working with multiple carrier systems and adapting to new shipping platforms as needed.Ability to support logistics operations across multiple local facilities.Demonstrated reliability and tenure in previous roles, showing commitment and consistency.Interest in growing into leadership or cross-functional roles as opportunities arise.Why Work Here?The company offers a stable, growth-oriented environment where employees tend to build long tenures and advance into leadership roles. The workplace is clean, modern, and well maintained, with a comfortable cafeteria and a supportive culture that values internal promotion and long-term careers. Once hired as a full-time employee, you can participate in an employee stock ownership program, comprehensive medical, dental, and vision coverage, and employer-paid long-term disability and life insurance, with options for additional coverage. Employees receive paid vacation, seven paid government holidays, and, after the first year, eligibility to participate in both 401(k) and ESOP retirement plans. The organization invests in its people, provides clear paths for advancement across departments, and maintains a reputation for treating employees with respect and recognition.Work EnvironmentThis role is based at a Cochran Road facility in the greater Cleveland/Solon area and follows a Monday-Friday schedule from 8:00 AM to 4:30 PM. The environment is very clean and well organized due to the focus on electronics and precision equipment. The culture is described as laid-back yet professional, with an emphasis on quality, safety, and teamwork. You will work alongside civil engineers, electronic engineers, software developers, and technicians who support the design and production of advanced testing equipment used on projects worldwide. The facility includes a nice cafeteria and operates with modern warehouse and logistics tools, including SAP/ERP systems, carrier platforms such as FedEx Ship Manager, DHL, and UPS, and standard warehouse equipment like pallet jacks. The organization maintains a global footprint, with products shipped to over 100 countries, providing a dynamic and internationally focused logistics environment.Job Type & LocationThis is a Contract to Hire position based out of Cleveland, OH.Pay and BenefitsThe pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Cleveland, OH.Application DeadlineThis position is anticipated to close on Oct 9, 2026.