Commercial Kitchen Service Technician

Commercial Kitchen Equipment Service Technician (Cold Side) Fairfax, VA, USA Chantilly, VA, USA Springfield, VA, USA Job Description Posted Monday, July 13, 2026 at 7:00 AM Benefits Medical Dental Vision Tuition Reimbursement Pet Insurance Legal Insurance 401k Community Service Day Spotlight Awards National Sales Excellence Awards CFSP Prep Certification Program Position Summary The Commercial Kitchen Equipment Service Technician reports to the Service Supervisor Located in Northern VA - Manassas, VA, Woodbridge, VA, Springfield, VA, Alexandria VA, Fairfax, VA, Chantilly, VA Full‑time Cold Side Technician The Commercial Kitchen Equipment Service Technician (Cold Side) is responsible for providing intermediate‑level service, repair, and installation of foodservice equipment at customer locations. This role requires strong customer interaction skills, technical expertise, and the ability to work independently. This position offers an incentive plan, compensation from door to door and a tuition reimbursement program that can be used for certifications that may be needed to grow into a Senior Service Technician position. Essential Functions & Responsibilities Equipment Service: Complete on‑site repair and maintenance limited to standard kitchen equipment and simple ice machines (no work performed on specialized equipment) on full on‑call rotation Run intermediate troubleshooting and test tasks Survey safety devices and equipment on a regular basis Manage and retain proper equipment, parts inventory, and tools on service vehicle while keeping items in a safe condition for the respective level of service Independently work on customers' foodservice equipment. Perform intermediate‑level equipment and accessory installations. Repair and Maintenance: Inspect food service equipment for the purpose of ensuring safety Identify necessary repairs and provide ongoing preventative maintenance Inventory Management: Manage and maintain proper equipment, parts inventory, and tools on the service vehicle. Maintain and take periodic inventory of parts, materials and components as directed. Communication: Provide timely and detailed service reports via assigned tablet. Reach out to Senior Service Techs for troubleshooting or assistance periodically. Use field automation systems (i.e., tablets, cell phones, etc.). Customer Interaction: Provide professional service and customer support during service calls and installations. Comprehend customer requirements, build positive relationships, and take appropriate actions. Safety and Compliance: Operate vehicles in a safe manner. Use appropriate personal protective equipment (PPE). Documentation: Read and interpret equipment manuals for required maintenance and service.Maintain and take periodic inventory of parts, materials, and components as directed. Additional Responsibilities: Inform management regarding intermediate procedures and/or status of work orders. Help in other jobs as needed. Perform other related duties as required and assigned. Competencies Advanced communication skills with the ability to converse with customers and all levels of management. Ability to work independently and multitask effectively. Excellent phone etiquette, verbal, written, and interpersonal skills. Confident presentation skills to convey information to groups of customers when needed. Ability to troubleshoot, test, repair, and service foodservice equipment. Qualifications & Experience High School diploma or equivalent. 1 – 2 years of experience in commercial installation and/or service and repair of foodservice equipment and kitchen/restaurant equipment, or equivalent military or practical experience. Successful completion of an accredited Technical/Trade school preferred, with a minimum of one‑year hands‑on experience in commercial refrigeration. EPA certifications of Level 1 & 2 minimum; universal preferred. Capability to work flexible shifts and to adapt to changing work schedules. Ability to successfully pass a background check post offer acceptance. Physical Requirements Ability to lift 75 pounds. Bend or twist body. Use hands to handle, control or feel objects, tools, or controls. Stand for long periods of time. Keep or regain balance. Kneel, stoop, crouch, or crawl. Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job‑related compensatory factors. In addition to base salary, this role will be eligible for participation in TriMark’s benefit programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility. TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on click.appcast.io. Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e‑mail address ending in TriMarkUSA.com. 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