Tech Support & Customer Experience Specialist

Xppen Technology Co is seeking a Tech/Customer Support Specialist in California to help customers identify needs, process requests, escalate complaints, and deliver solutions that ensure a positive service experience. The role requires calmness under pressure, tech-savviness, and strong communication with customers. The successful candidate will handle inquiries via email, live chat, and phone, reference scripts, and document interactions while continually improving knowledge of XP-Pen, UGEE, #J-18808-Ljbffr Xppen Technology Co