Cardiovascular Key Account Manager, Cleveland, OH

Key Account Manager - Cardiovascular

Territory covers: Cleveland, OH; Erie, PA; Akron, OH

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What You Will Do

The Cardiovascular Key Account Manager (KAM) will report into a Cardiovascular Accounts Director. Their primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Cardiovascular products and plan/execute actions for success in these accounts.

The ideal candidate will be able to work internally through the matrix team, and externally with customers to develop strong relationships for Amgen to support portfolio performance and brand strategies at multiple touch points and levels within complex partner organizations.

Responsibilities include:

• Serves as strategic lead for assigned key accounts, executing compliant, innovative strategies to engage priority providers whose availability requires tailored approaches.
• Ensure institutional availability across inpatient and ambulatory care settings.
• Lead implementation initiatives that enable sustainable, institution/system utilization.
• Develop and execute comprehensive account plans aligned to cardiovascular business unit strategy and informed by institutional needs, business performance, and identified access or implementation barriers.
• Collaborates closely with field teams including compliant partnership with aligned medical science liaison(s) as appropriate.
• Responsible for routinely meeting with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., that act as partners or decision-makers within the Health System Manager assigned accounts.
• Presents MAC approved data/messages and ensures compliant delivery within all governing policies.
• Accountable for ensuring targeted / assigned accounts help drive appropriate utilization of approved CV products; works with other sales colleagues to lead and coordinate pull-through and access.
• Monitors aligned accounts, Amgen Cardiovascular business performance, and overall market dynamics.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams (Sales Representatives, District Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, etc.)
• Coordinates Amgen home office engagement with customers; Works collectively with matrix and alliance team members to arrange approved programs, displays and hospital initiatives that will effectively and compliantly promote assigned products.
• Builds and develops professional relationships with key customer decision-makers, to include (but not limited to), Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical and Quality Directors (inpatient and outpatient), hospital finance decision makers within assigned accounts.
• Coordinates with Access Specialists to support open access to Amgen portfolio.
• Provides field intelligence, insight, and recommendations to Business Analytics, Brand, and Market Access teams.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is an account manager with these qualifications.

Basic Qualifications:

Doctorate degree & 2 years of sales experience and/or related account management experience

Or

Master's degree & 4 years of sales experience and/or related account management experience

Or

Bachelor's degree & 6 years of sales experience and/or related account management experience

Preferred Qualifications:

• 3+ years of account management and/or public payor experience strongly preferred.
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making.
• Clinic, hospital, dyslipidemia, heart failure, access environment, applicable competitors, and industry experience preferred.
• Cardiology experience, including dyslipidemia, heart failure and acute coronary syndromes, highly preferred.
• A solid understanding of the current environment and trends in community cardiology practices.
• Understanding of the internal and external dynamics in both dyslipidemia and heart failure (e.g.: inpatient to outpatient management and protocols, readmission programs, Electronic Management systems, performance vs quality metrics, CHF/interventional performance priorities).
• District Management Experience preferred.
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts and communicates with matrixed team on impact to our approved CV products and the competition.
• Functional knowledge of Medicare and Government agencies, as well as abilities that match needs to strategic account management in state or federal sector.
• Knowledge of payor systems.
• Knowledge of CMS policies and processes.
• Documented ability to work with sales force to resolve payor-related issues.

Additional Qualifications:

• Demonstrates leadership ability with a focus on influence, impact and leading without authority.
• Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts
• Ability to identify and procure appropriate Amgen resources to achieve account objectives.
• Ability to analyze, interpret and draw insights from clinic economics/financial performance.
• Ability to analyze, interpret and draw insights from varying data sources
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
• Ability to work in a fast-paced environment and handle multiple competing priorities
• Creative problem-solving skills
• Ability to take initiative, impart energy and enthusiasm, and work in teams
• Ability to work independently.
• Broad range of computer skills

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.