Field Service Technician

We are pioneering the future of digital infrastructure. We specialize in advanced liquid cooling solutions that power high-performance computing, generative AI, and the world’s most demanding data centers. If you want to work with cutting-edge technology that is actively reshaping the tech industry, you belong here.

Position Summary We are seeking a hands-on, customer-facing Field Technician to support the installation, commissioning, and troubleshooting of our next-generation liquid cooling systems. This is an ideal role for an early-career professional looking to build elite technical expertise across mechanical, electrical, and thermal systems within mission-critical data center environments.

Key Responsibilities

• Technical Execution: Install, start up, commission, and maintain advanced cooling systems. Troubleshoot and repair complex mechanical and electrical issues.
• Data Center Integration: Assist with rack-level setup, cabling awareness, and system integration while supporting maximum uptime.
• Customer Representation: Serve as the professional face of the company, providing clear communication and technical guidance to customer IT and facilities teams.
• Collaboration & Reporting: Partner with internal engineering teams to share field feedback, improve product design, and accurately log activities via ticketing systems.

What You Bring (Qualifications)

• Experience: 1–4 years of hands-on experience in HVAC/R, data centers, electrical/mechanical systems, or field service.
• Education/Training: High school diploma/GED required; trade school, military training, or technical certifications (CompTIA, EPA 608) are a major plus.
• Skills: Foundational troubleshooting skills, clear communication, and the ability to work independently.
• Travel & Freedom: Valid driver’s license, ability to obtain a passport, and a willingness to travel approximately 50% (primarily domestic, occasional international).
• Physical Requirements: Ability to lift up to 50 lbs and work comfortably in active data center and mechanical environments.

salary: $56,160 - $72,800 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Field Service & Technical Execution

• Install & Commission: Set up, start up, and verify advanced LiquidStack cooling systems at customer sites.
• Troubleshoot & Repair: Diagnose and fix mechanical, electrical, and thermal issues. Escalate complex problems when necessary.
• Maintenance: Perform preventative maintenance, including fluid checks, system inspections, and performance verification.
• Diagnostics: Evaluate system health using temperature, pressure, flow, and electrical readings.

Data Center & Infrastructure Support

• Uptime Integration: Assist with rack-level integration, cabling (fiber/copper), and equipment setup in mission-critical environments.
• Site Coordination: Interface with customer IT and facilities teams to align liquid cooling with power distribution and monitoring tools.
• Service Response: Respond swiftly to service events to meet customer uptime expectations.

Customer Relations & Collaboration

• Field Representation: Serve as a professional, customer-facing contact, providing clear communication and basic system overviews.
• Cross-Functional Partnership: Work with Engineering and Manufacturing to resolve field issues and provide product design feedback.
• Documentation: Accurately log service activities, findings, and resolutions within ticketing systems.

The essential functions of this role include:

• working in a smoke free environment
• wearing steel toe shoes
• working in a non-temperature controlled environment
• manual lifting up to 50lbs
• standing for 8 hours at one time
• working up to 5 hrs of overtime per week
• working weekends

Skills

• HVAC Maintenance
• Electrical Troubleshooting
• Data Centers
• Field Service
• System Commissioning
• Customer Relations
• Preventative Maintenance
• Technical Documentation

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.