Clinical Diabetes Sales Specialist (Albany, NY)

Grow With Us Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no‑shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. Stay Awesome Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control‑IQ+ technology — an advanced predictive algorithm that automates insulin delivery. Beyond that, our human‑centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes or have a loved one impacted by diabetes, this work is personal, and we are committed to the cause. A Day In The Life As part of the field sales team, and in partnership with your Territory Manager, you’ll provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy. You’ll lead in conducting educational classes that support diabetes education and advanced diabetes management skills and co‑develop strategies with your field partner to address clinical concerns within the sales territory. This is a field‑based role based in the Greater Albany, NY region. Clinical Diabetes Sales Specialist – Responsibilities Develop strategies with the Territory Manager to address clinical concerns and ensure the sale and retention of Tandem Diabetes products. Use available tools and resources to identify sales leads and gather required information to determine if prospecting criteria have been satisfied. Promote Tandem’s unique market position and create value for health care professionals by differentiating our products and clinical services. Educate prospects/customers regarding industry/healthcare trends, web‑based solutions, Tandem products, services and outcomes, and other population health management issues. Complete all product training, documentation, and communication with HCPs in a thorough and timely manner per company policy. Establish and maintain professional relationships with health care professionals to support the sale of Tandem Diabetes products. Responsible for initial and ongoing recertification of contracted and non‑contracted Tandem Pump Trainers in the territory. Collaborate with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post‑sale product issues and patient education needs. Keep records updated in the CRM for all business dealings within the assigned territory. Establish and maintain a territory call cycle that minimizes administrative time and maximizes time with sales prospects and customers. Ensure work is performed in compliance with company policies, including Privacy/HIPAA and other regulatory, legal, and safety requirements. Report directly to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals, and maintain a partnership with the Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance. Qualifications RN (BSN preferred), RD or RPh or equivalent combination of education and applicable experience. Advanced Diabetes Education Professional Credential: Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC‑ADM) or eligible. 2‑years’ experience coordinating and conducting patient education on the technical use of diabetes technology (remote video education preferred). Ability to relate effectively with patients, referral sources, and health care professionals. Demonstrated ability to communicate as a clinical expert on diabetes, diabetes technology, automated insulin delivery, and diabetes management software to patients and providers. Skill at presenting educational material clearly and concisely to various audiences. Ability to work in a fast‑paced, ever‑changing market and view change as an opportunity to improve business performance and campaign for it when necessary. 1‑year related diabetes/endocrinology industry experience preferred. Ability to travel at least 80% in assigned territory; must maintain a valid driver’s license, required auto insurance, and good driving record per company policy. Compensation & Benefits The base pay for this position is $101,025 to 124,475 annually, with a target earning potential of $126,025 to 148,475 annually. Base pay is based on job‑related knowledge, skills, and experience and may vary by location and market conditions. In addition to base pay, Tandem offers incentive compensation, equity, and a robust benefits package. Benefits include medical, dental, vision, health savings accounts, flexible savings accounts, 11 paid holidays per year, a minimum of 20 days of paid time off (starting in year 1), and a 401(k) plan with company match. EEO Statement & Background Checks Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local Fair Chance laws and regulations. A conditional offer of employment is contingent upon a thorough screening process that includes a drug test (excluding marijuana) and background check, which reviews criminal history to ensure that individuals in this role uphold high standards of trust and integrity. Employment Eligibility Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Referrals We love a good referral. If you know someone who would be a great fit, please share. Application Deadline The position will remain posted until a final candidate is selected or a sufficient number of applications are received. #J-18808-Ljbffr Tandem Diabetes Care