MA Supervisor

Medical Assistant Supervisor

The Medical Assistant Supervisor is a clinical leadership role responsible for supervising and supporting medical assistants and related care team staff to ensure high-quality, patient-centered care. Working closely with the Nurse Manager, this role oversees daily clinic operations, patient flow, clinical quality measures, staff performance, and customer service standards.

Key Responsibilities:

• Supervise, train, and evaluate medical assistants and clinical support staff
• Ensure clinical quality measures, infection control, and regulatory standards are met
• Support patient flow and provider productivity (1821 patients per provider/day)
• Manage staffing schedules, huddles, referrals, phone messages, and patient grievances
• Assist with clinical care, procedures, injections, and patient assessments as needed
• Monitor performance metrics, conduct audits, and support quality improvement efforts
• Promote excellent customer service using the AIDET model

Qualifications:

• Active MA-C license or LPN license in Washington State
• Minimum 2 years ambulatory care experience; supervisory experience required
• Bilingual English/Spanish strongly preferred
• Strong leadership, communication, and problem-solving skills
• BLS/CPR required (or within 90 days of hire)

Fast-paced outpatient setting. May require occasional travel to other clinic locations.

Sea Mar is an Equal Opportunity Employer and offers a competitive benefits package.

Starting Wage: $27.34 - $28.37 per hour based on experience

Work Schedule: Monday Friday (Can be edited based on need)

What We Offer:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year + 10 paid Holidays.
• We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.