Ketcham Community Center Attendant
NCMC Employment
Job Description
Job Description
Description:
KETCHAM COMMUNITY CENTER ATTENDANT
CLASSIFICATION: Hourly, part-time
DEPARTMENT: Ketcham Center
REPORTS TO: Ketcham Center Director and Coordinators
FLSA STATUS: Non-Exempt
FULL TIME/PART TIME: Part-Time
SHIFT: Varies includes nights and weekends
LOCATION: Trenton, Missouri-Main Campus
Position Summary: Ketcham Center Attendants are responsible for working with NCMC students and the public to provide customer service in a recreational center environment. Attendants also provide assistance with set-up/tear down and staffing for events and activities.
Essential Functions : Duties and responsibilities include but are not limited to
· Greet members and provide assistance to customer requests
· Answer phone calls regarding inquiries about the Ketcham Center and assist with reserving rooms
· Set up individual membership accounts and provide membership information
· Monitor member sign-in and log
· Work concession stand at community events, basketball games, and recreational activities
· Work admissions gate at events, collect money and verify passes
· Assist in crowd control and flow as needed
· Set-up/tear down tables, chairs, equipment, and other prep as needed before and after events
· General housekeeping and cleaning
· Other duties as assigned
Requirements:Qualifications:
· Good work ethic and communication skills
· Individual that is task oriented and able to accomplish such tasks
Education : High school diploma preferred
Experience : Customer service experience preferred
Skills : Ability to work with the public in a large setting; ability to work in large crowds; excellent customer service skills; basic computer skills and phone etiquette.
Physical Demands: Able to lift up to 25 lbs.; moving about between floors, bleachers, and rooms, ascending and descending stairs; Ability to handle high noise levels; reaching, pulling, and pushing when setting up equipment, tables and chairs; able to do repetitive tasks; remain stationary at a desk for extended periods while working on a computer, answering phones, and dealing with the public.
Environmental Demands: Fluctuations while moving on tile and carpeted floors in a heated and air conditioned environment.
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