Office Manager

Office & Billing Manager

Pay: $27.00$30.00 per hour (Depending on Experience)

Schedule: 3040 hours per week

Position Overview

We are seeking a highly organized and customer-focused Office & Billing Manager to oversee the daily administrative operations of our office. This position plays a key role in ensuring smooth day-to-day operations by managing customer orders, preparing invoices, assisting with sales, and providing exceptional customer service. The ideal candidate is detail-oriented, dependable, and enjoys working in a fast-paced environment.

Responsibilities

• Process customer orders accurately and efficiently
• Prepare billing and customer invoices
• Maintain accurate customer accounts and records
• Answer incoming phone calls and assist customers with questions and order inquiries
• Provide excellent customer service both over the phone and in person
• Assist customers with product information and sales
• Coordinate communication between customers and internal departments
• Manage office paperwork, filing, and administrative tasks
• Track orders and ensure timely processing
• Handle incoming and outgoing mail and office correspondence
• Maintain office supplies and support daily office operations
• Perform additional administrative duties as assigned

Qualifications

• Previous office administration, billing, or customer service experience preferred
• Strong computer skills, including Microsoft Office
• Experience with invoicing or accounting software is a plus
• Excellent communication and interpersonal skills
• Strong organizational skills with great attention to detail
• Ability to prioritize multiple tasks in a fast-paced environment
• Professional, dependable, and self-motivated
• Sales or retail customer service experience is a plus

Benefits

• Competitive hourly pay based on experience
• Flexible schedule of 3040 hours per week
• Supportive and team-oriented work environment
• Opportunity for long-term growth and stability

If you're looking for a position where you can make an impact by keeping an office running smoothly while providing outstanding customer service, we'd love to hear from you!

Heartland Staffing Solutions