Manager, Real-Time Customer Resolution & Escalation

Gainbridge

Gainbridge is looking for a Manager, Customer Resolution and Escalation to establish a new team focused on real-time service recovery and operational excellence. In this high-visibility role, you will design a team to manage customer inquiries across various channels and drive improvements in customer experience. Your leadership experience in financial services will be crucial in managing complex inquiries, driving efficiency, and presenting actionable recommendations to senior executives. Benefits include comprehensive health insurance and a 401(k) plan with matching contributions. #J-18808-Ljbffr Gainbridge

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Manager, Real-Time Customer Resolution & Escalation in Zionsville, IN vacancy

Manager, Customer Resolution & Escalation
Overview The Manager, Customer Resolution and Escalation is a newly created high‑visibility leadership role designed to stand up a new team, define the... ...the muscle that allows us to catch what’s breaking in real time, fix it at the root, and turn service recovery into a...
Customer
Temporary work
Gainbridge
Zionsville, IN
1 day ago
Staff Product Manager, Real Time Data Analytics Platform
$231.5k - $272k
...information in motion, streaming in near real-time so companies can react faster, build... ...single foundation. As a Staff Product Manager, you\'ll own the vision, strategy, and roadmap... ...the products built on it. Work with customers and design partners to validate use...
Customer
Full time
Remote work
Confluent
Indianapolis, IN
1 day ago
Sales Manager (Part Time)
...do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand... .... It feels like connections, between customers, teams, and families. Caring, teamwork... ...concerns timely and with an appropriate resolution ~ Utilize customer feedback to...
Customer
Part time
Local area
Night shift
Day shift
Carter's/OshKosh
Indianapolis, IN
4 days ago
Retail Assistant Manager - Part-Time
...Retail Assistant Manager - Part-Time At maurices, we're all about feel-good fashion for real life. We're committed to our service with style promise and to offering... ...to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we...
Customer
Part time
Flexible hours
Maurices
Lebanon, IN
2 days ago
Enterprise Account Executive
$50k - $200k
...through acquiring new customers not currently... ...fast-protect your time for high-probability... ...Complex Deal Management & Closing Build... ...efficiently without over-escalating Lead internal... ...records in real time: stage, close... ...building, conflict resolution, influence, and persuasion...
Customer
Full time
Work experience placement
Local area
Remote work
Work visa
Dodge Construction Network
Indianapolis, IN
3 days ago
Senior Service Coordinator | Remote US
$59k - $85.1k
...more at Job Function: Customer Management Job Sub Function: Technical... ...ability to work West Coast time zones. The ideal candidate... .../effective handling and resolution of escalated issues and inquiries.... ...Working experience in a dynamic, real-time environment, ensuring...
Customer
Remote job
Full time
Temporary work
Work experience placement
Work at office
Local area
Johnson & Johnson
Indianapolis, IN
23 hours ago
Retail Assistant Manager - Full-Time
...Assistant Store Manager At maurices, we're all about feel-good fashion for real life. We're committed to our service with style... ...of exceptional service our customers know, love and deserve from us.... ...Retail Assistant Manager - Full-Time at our Store 2266-Shoppes @County...
Customer
Full time
Temporary work
Immediate start
Flexible hours
Maurices
Indianapolis, IN
2 days ago
Manager Trainee
...Description: Job Title: Manager in Training (MIT) Employment Type: Full-Time (Non-Exempt) The Opportunity: Our Jiffy Lube... ...positive team culture Ensure excellent customer service and resolve escalated guest concerns Oversee inventory management...
Customer
Full time
Traineeship
Flexible hours
Jiffy Lube
Zionsville, IN
23 hours ago
Manager In Training (Part Time)
...Manager In Training The Manager in Training is responsible for assisting the Store Manager regarding overall... ...of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about...
Customer
Part time
Hibbet Sports
Indianapolis, IN
3 days ago
Full Time Assistant Store Manager (Store 5153)
...greatest in gaming products to our customers. As a leading global retailer... ..., the Assistant Store Manager supports the Store Manager in... ...GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner. Promote...
Customer
Full time
Local area
Immediate start
Worldwide
Flexible hours
Shift work
Night shift
3 days per week
GameStop Inc
Indianapolis, IN
19 days ago
MEMBER SUPPORT SUPERVISOR
...Responsibilities Support Manages team attendance and assists... ...and Data Integrity & Resolution Specialists. Assures timely response and resolution to... ...Supports members directly on escalated support or compliance-... ...performance metrics. Develops customer service skills and...
Customer
Flexible hours
MIBOR
Indianapolis, IN
2 days ago
Service Manager
...dealership to support these customers. That’s where YOU come... ...learn more! Service Manager Location: Tom Wood... .... Address and resolve escalated customer concerns with... ...coaching, and conflict‑resolution skills Ability to lead... .... What We Offer Paid Time Off & Vacation Paid Holidays...
Customer
Local area
Immediate start
Tom Wood
Whitestown, IN
15 days ago
Service Operations Manager
$110k - $130k
...experienced Service Operations Manager to lead and manage our... ...in ensuring that our customers receive outstanding... ...team in providing timely and effective support... ...customers, ensuring quick resolution of issues and... ...customer complaints, escalations, and challenges promptly...
Customer
Full time
Worldwide
Innovative Foundations
Indianapolis, IN
1 day ago
SHIFT SUPERVISOR (FULL TIME)
$18 per hour
...TouchPoint is hiring immediately for a full time SHIFT SUPERVISOR position. Address: St.... ...: Previous shift supervisor and customer service experience required. Perks: Free... ...Prepare production or sales reports for management and ensure their unit meets the expectations...
Customer
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Monday to Friday
Flexible hours
Shift work
Compass Group USA
Indianapolis, IN
23 hours ago
Project Manager
...Indiana. Scope The Project Manager plays a critical role in ensuring... ..., driving delivery on time, within budget, and on... ...processes and tools for swift resolution or escalation. Develop and prioritize risk... ...material attributes that meet customer specifications and...
Customer
Temporary work
Flexible hours
Heartland Food Products Group
Indianapolis, IN
2 days ago
Senior Client Executive
$100k - $150k
...Senior Client Executive Full Time Account Management Atlanta, GA, US 30+ days... ...clients to create customer loyalty and increase revenues... ...receivables and negotiating a fair resolution on any items in question.... ...opportunities, issues, escalations and external communication...
Customer
Full time
Work experience placement
defi Solutions
Indianapolis, IN
1 day ago
Manager, Supplier Engagement
$121.1k - $181.13k
...Summary The Supplier Engagement Manager (SEM) will provide end to... ...calls and tracking and resolution of escalation issues. Facilitate alliance... ...thinking and analytical skills, time management, conflict... ...considering the long‑term impact to customers, patients, employees, and...
Customer
Contract work
Temporary work
Work experience placement
Local area
Flexible hours
Otsuka America Pharmaceutical Inc.
Indianapolis, IN
2 days ago
Tenant Services Coordinator
$38k - $41k
...Cressy Commercial Real Estate is a leading regional... ...brokerage, property management, and construction company... ...may be amended at any time with or without notice... ..., ensuring timely resolution of issues. 5. Schedule... ...of professional customer service to both internal...
Customer
Contract work
For contractors
Work at office
Cressy
Indianapolis, IN
1 day ago
Part-Time Assistant Manager - Level 2
...about a few things: music, pop culture, and creating the most amazing in‑store experience for our customers and employees. We’re on the search for a Part‑Time Assistant Manager – Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager...
Customer
Part time
Night shift
Hot Topic
Indianapolis, IN
1 day ago
Part Sales Manager - Full Time
...Parts Sales Manager AutoZone's Store Management team drives store performance, fosters... ...productive team, and ensures exceptional customer service. Managers and MITs play a key leadership... ..., optimize inventory levels, and ensure timely returns processing and merchandising....
Customer
Hourly pay
Full time
Temporary work
Part time
Local area
Flexible hours
Night shift
Day shift
AutoZone
Carmel, IN
4 days ago
Shift Leader
$15 - $18 per hour
...Reports to: Assistant General Manager (AGM), Restaurant General... ...and support team members in real time to improve speed, service, and... ...health & safety regulations. Escalate issues as appropriate to the... ...always maintained. Resolve customer complaints or concerns calmly...
Customer
Hourly pay
Full time
Contract work
Local area
Immediate start
Shift work
Weekend work
Afternoon shift
Chicken Salad Chick
Carmel, IN
2 days ago
Fast Track Manager
$45k - $60k
...Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Fast-Track Manager in Training, you will have the opportunity to join a... ...~ Daily pay options available at no cost to you ~ Paid Time Off + 6 paid holidays each year ~ Free carwashes, naturally...
Customer
Daily paid
Full time
Flexible hours
Shift work
Crew Carwash
Zionsville, IN
23 hours ago
Part-Time Assistant Manager
...worldwide. Role Summary: Cinemark Assistant Managers assist in the overall operation of the... ...that Team Members are providing superior Customer service Learns and follows the policies and... ...with a sense of urgency Excellent time management, organizational skills, and attention...
Customer
Hourly pay
Daily paid
Contract work
Part time
Local area
Worldwide
Flexible hours
Shift work
Afternoon shift
Cinemark
Indianapolis, IN
23 hours ago
Customer Service Lead - Part-Time
$15 per hour
...and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to...
Customer
Hourly pay
Part time
Flexible hours
Night shift
Early shift
Burlington Stores
Indianapolis, IN
2 days ago
Client Partner, Real-World Evidence
$140k - $160k
...Objective of the Role The Client Partner, Real-World Evidence is responsible for driving growth with biopharma customers by leveraging Datavant’s portfolio of real-world... ...& Reporting: Maintain accurate pipeline management and forecasting in CRM systems, with attention...
Customer
Contract work
Datavant
Indianapolis, IN
4 days ago
Part-Time GM in Training — Lead a High-Volume Pizza Team
Domino's is seeking a General Manager to oversee store performance and lead a team in Carmel... ...Program completion. The position is full-time, requiring over 40 hours a week including... ...work culture while delivering excellent customer service. #J-18808-Ljbffr Domino's
Customer
Full time
Part time
Night shift
Domino's
Carmel, IN
3 days ago
Senior Director, Data Center Construction
$193.6k - $414.4k
...data center projects Manage GC performance,... ...and construction issue resolution Support construction... ...execution friction and escalate risks when needed Ensure... ...U.S. based or U.S. customer or client-facing roles... ...company match # Paid time off: Flexible Vacation...
Customer
Temporary work
For contractors
For subcontractor
Flexible hours
Oracle
Indianapolis, IN
3 days ago
Grooming Salon Manager
...If you want to make a real difference, create an exciting... ...services to our valued customers' pets. Your passion for... ...401k and more Paid Time Off Petco Discounts All... ...purpose is to lead and manage grooming salon... ...provide timely and proactive resolution to questions or concerns...
Customer
Full time
Traineeship
Local area
Night shift
Afternoon shift
Petco Animal Supplies, Inc.
Carmel, IN
3 days ago
Customer Service Supervisor
...Customer Service Supervisor Indianapolis, Indiana At... ...expectations while making a real impact on local... ...our customers, handling escalated calls in order to work towards resolution, and completing regular... ...Experience successfully managing remote associates preferred...
Customer
Work at office
Local area
Remote work
GEICO
Indianapolis, IN
3 days ago
Security Shift Supervisor
...services provider offering customized solutions across... ...from within, giving you real opportunities to grow.... ...supports security officers, manages scheduling and reporting, responds to escalated issues, and serves as the... ...standing for long periods of time as needed Previous...
Customer
Weekly pay
Contract work
Temporary work
Shift work
First Coast Security
Lebanon, IN
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Manager, Real-Time Customer Resolution & Escalation. Be the first to apply!