Center Director

JOB SUMMARY: Wilberforce University is accepting applications for a dynamic and experienced higher educationadministrator to serve as Director of the Center for Academic Student Success. The Director is responsible for managing and accessing all program/activities within the student support network whichincludes academic support services, freshmen and sophomore advising, the academic early alert system,disability services, the tutorial assistance program, mentoring, student counseling, study abroad, and the Scholars program. The selected individual will have considerable management and supervisory skills and will report to theProvost and Vice President of Academic Affairs and Strategic Initiatives. It is critical that the Director understand best practices in student retention and the need for continuous improvement. Under administrative direction, is responsible for managing and implementing university retention programs in collaboration with various college units designed to enroll, retain, and graduate students. ADDITIONAL RESPONSIBILITIES: Develops and coordinates university retention programs; budgeting, hiring, andstaff development; collaborates with academic and student service departments in support of thesuccessful transition of undergraduate students into the University community; Significant data collectionand analysis. Preparation of reports; Represents the University in public appearances and in local andnational organizations; Develops professional relationships focused on student access and retention; Assists with the development and implementation of retention plans and policies. Performs other duties asassigned. REQUIREMENTS: Knowledge of student development theory, best practices in minority studentretention, ADA, budget processes. Management/planning skills, interpersonal/human relations skills, supervisory skills. Ability to initiate and maintain professional relationships and ability to maintainconfidentiality. Knowledge of BANNER; Demonstrated ability to work with a wide range of people and commitment to diversity; Demonstrated ability to efficiently and effectively solve problems and initiate and implementprojects independently; Skill in effective communication (written and verbal) and public presentations; Experience with and sensitivity to diverse populations; Ability to travel and work a varied schedule with flexible hours; Knowledge of Microsoft environments, including Word, Access, Excel; Strong Customer Service and Customer Care Skills; Maintain a positive attitude that will promote a healthy collaborative campus climate. MINIMUM QUALIFICATIONS: Bachelor’s degree; supplemented with three to five (3-5) years ofrelated experience in higher education. Strongly preferred qualifications include a master’s degree in appropriate discipline (e.g., education, psychology, higher education administration). 5 years of progressive responsibility in advising and retention. A solid background in strategic planning, proven management, communication (oral and written) and presentation skills required. ability to work collaboratively with various constituencies to meet retention goals and prior experience working withstudent advising and first year transition programs and students with disabilities. #J-18808-Ljbffr