Seasonal Toy Soldier - Oakbrook Center

Job Description

The Toy Soldier is synonymous with FAO Schwarz and is tasked with representing the brand to the highest levels of excellence to fully engage our guests.

Paid Training & Travel

Training begins with in-store training on November 10, 2026. Applicants will then travel to New York City for training. New York City training dates: November 16-20, 2026. Attendance at all training dates is required for this position.

*Travel and hotel accommodation to New York City will be provided

A Day in the Life…

Engage each guest to deliver an outstanding experience throughout their visit.

Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day.

Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome.

Lead the daily opening ceremony for the store with flair and uniqueness.

Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand.

Participate in social media posts in full Toy Soldier persona.

Participate in filmed or live video content for social media.

Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment.

Lead private FAO events and/or private shopping experiences.

Tailor key talking points to suit your audience and deliver key information with a personal flair.

Toy Soldiers are required to wear a uniform, including a hat, jacket, gloves and pants. This uniform will be provided, laundered and maintained by FAO Schwartz.

Able to commit to a flexible schedule to meet business needs, including evenings, weekends, and peak periods.

You own this if you have… Experience in a performance, acting, music, or dance background a plus.

Familiarity with a premium or experience-based retailer a plus.

An engaging and theatrical personality that can captivate an audience in all environments and situations.

Remain positive and in character for extended periods of time without losing any of your Toy Soldier magic.

The ability to work a flexible schedule based on business needs.

Physical Requirements

Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

Frequent use of hands for grasping, fine manipulation, pushing and pulling

Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.

Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Benefits

Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Additional Legal Information

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state.

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

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