Food and Beverage Supervisor

Job Description

Job Description

Description:

This is your chance to play a key role in building and shaping the Food & Beverage department at the Radisson Cedar Rapids as a valued member of the hotel’s leadership team. The Food & Beverage Supervisor will have a direct impact on service culture, operational excellence, and team development while helping elevate the overall guest experience.

The Food & Beverage Supervisor oversees Front of House operations for the hotel’s Food & Beverage department, including the restaurant, bar, and banquet services. This role ensures labor and quality standards are consistently upheld, supports a positive and inclusive work environment, and delivers exceptional guest service while administering company and brand policies and procedures.

• Oversee all day-to-day operational activities of the Food & Beverage department
• Provide leadership and supervision for wait staff, bartenders, banquet staff, and other Front of House team members
• Interview, select, onboard, and set pay rates for team members; provide coaching and discipline; investigate complaints; and make formal termination recommendations
• Build strong personal connections with guests, clients, and community organizations to encourage guest loyalty and repeat business
• Lead recruitment, orientation, training, scheduling, performance management, and team member relations initiatives
• Maintain the knowledge, skills, and abilities necessary to perform any position within the department
• Assist in preparing the annual department budget and operational forecasts
• Analyze department financial performance by comparing actual results to planned performance and initiating corrective actions
• Support and uphold product and service quality standards by investigating service issues and implementing corrective actions
• Manage ordering, receiving, storage, and inventory of all Food & Beverage-related products
• Assist with monitoring procedures for control of supplies, keys, cash handling, and credit transactions
• Ensure departmental reporting is completed accurately and on time
• Assist with enforcing safety procedures to protect guests and team members
• Stay current on industry trends and local market activities
• Perform additional responsibilities as assigned by hotel leadership

• Proven leadership experience in hotel or restaurant Food & Beverage operations
• Strong organizational, financial, and interpersonal skills
• A hands-on, service-driven leader who thrives in building teams and processes
• Ability to lead with professionalism, accountability, and hospitality-focused excellence

• Be part of the leadership team and help build and shape the department’s future
• Growth-oriented environment with development opportunities
• Competitive compensation and benefits
• A culture that values collaboration, innovation, and exceptional guest service

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Strong leadership and a professional image
• Conduct work-related functions in a professional manner??