Virtual Client Support Representative

Position Overview

AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.

This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.

Responsibilities

• Connect with prospective clients using warm leads

• Schedule virtual appointments and complete timely follow-up

• Conduct needs-based reviews to identify client priorities

• Explain available insurance products and benefits

• Provide accurate, helpful information to clients

• Build trust through professional and responsive communication

• Maintain organized client documentation

• Participate in ongoing training and mentorship programs

What We Offer

• 100% remote role

• Company-provided warm leads

• Weekly pay

• Unlimited earning potential

• Medical insurance premium reimbursement

• Comprehensive virtual training

• Daily leadership coaching and mentorship

• Performance incentives

• No overhead expenses

• OPEIU Local 277 union representation

• A stable, member-focused organization with 70 years of history

Qualifications

• Excellent communication and active-listening skills

• Client-first and professional attitude

• Strong attention to detail

• Comfortable with online systems and virtual communication platforms

• Dependable, organized, and self-motivated

• Able to work independently and collaborate with a team

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.