Digital Product Manager Lead Senior Mobile & Online Banking Security

Digital Product Manager Lead Senior

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead Senior within PNC's Digital- Retail organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Denver, CO or Austin, TX.

You will lead complex, cross channel initiatives that span mobile, web, and assisted experiences, acting as the product authority for front door and in session security capabilities. This role requires deep partnership with Technology, Cybersecurity, Fraud, Risk, and Operations, and regular engagement with senior stakeholders across the enterprise.

Mobile and online banking are the primary entry points for customers. This Lead Senior role owns the security experiences that protect those entry points, directly impacting customer trust, fraud exposure, regulatory confidence, and the overall health of the digital banking ecosystem.

What you'll do (key responsibilities):

• Product strategy & ownership
• Execution & delivery leadership
• Mobile & online banking security expertise
• Risk, governance & controls
• Measurement & outcomes
• Leadership & influence

The ideal candidate will have:

• 7+ years of digital product management experience with ownership of large scale, customer facing platforms.
• Proven experience leading mobile and/or online banking products in regulated or high risk environments.
• Strong working knowledge of authentication and access concepts (e.g., MFA, step up authentication, device trust, session controls).
• Demonstrated ability to lead cross functional initiatives and influence senior stakeholders without direct authority.
• Strong analytical, communication, and risk management skills.
• Experience with mobile security, biometrics, or passwordless authentication.
• Familiarity with identity standards (e.g., OAuth, OpenID Connect, SAML).
• Background partnering closely with cybersecurity, fraud, and enterprise risk teams.
• Financial services experience strongly preferred.