Commercial Door Service Technician

Job Description

Job Description

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our company. We are considering applicants with at least 4+ years of door industry experience!

As a Experienced Commercial Door Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Key Responsibilities:

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Great Reasons to Work at Vortex :

• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Training on Hollow metal door, frame, and hardware.
• Strong Safety Culture.
• Positive Work Environment.
• Recognitions and Rewards.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Company provided uniform, tools, and an annual boot allowance.
• Use of Company provided vehicle to conduct customer service visits.

• High school diploma or equivalent.
• 4+ years’ experience in the commercial door service industry.
• AAADM certified a plus.
• Knowledge of various door types, brands, and hardware.Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Ability to relay information in a fast-paced environment.
• Ability to be persuasive with customers when necessary.
• Attention to detail and a commitment to quality workmanship.
• Reliable and Self Motivated
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.

Work Conditions:

• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Continuous on-going training provided as you continue to grow with Vortex.
• The job environment is fast paced and results oriented.
• Be able to drive a company vehicle and possess a valid driver license.
• Must pass Drug test, Background check and Motor Vehicle check

You should be proficient in:

• HVAC
• Woodworking
• Plumbing
• Industrial Construction
• Construction Equipment Maintenance
• Heavy Equipment Repair
• Equipment Troubleshooting
• Facilities Maintenance Experience
• Electrical Troubleshooting Skills
• Machine Building/Assembling
• Motor Replacement/Repair/Maintenance
• Hydraulics Experience
• CNC Machine Repair
• Electrical Systems Diagnostics & Repair
• Vehicle Electronics & Computer Controls
• Brake & Suspension Systems
• Electrical Troubleshooting
• Electrical Repair
• Glass Installation
• Window Installation
• Glazing
• Glass Cutting
• Mirror Cutting
• Door Installation
• Glass Fabrication
• Frameless Glass
• Construction Site Installation
• Field Measurements
• Engine Repair
• Heating and Air Conditioning
• Automotive Locksmith
• Business-to-Business (B2B)
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• High Voltage Systems
• Tape Measure Reading
• Service
• Maintenance and Repair Skills
• Industrial Electrical Experience
• Framing
• Drywall Installation
• Cabinet Installation
• Lift Truck Repair & Maintenance
• Vehicle Body Repair
• Carpet & Flooring Installation
• CNC Machine Setup & Changeover
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Residential Electrical Systems
• Low Voltage Cabling Installation
• Equipment Installation & Wiring
• Access Control Systems
• Equipment Repair & Maintenance
• Concrete Installation & Finishing
• Fence Installation
• Equipment Installation
• Automotive Repair & Service Systems
• Building Information Modeling (BIM)
• Machine Setups for Production Runs
• High School / GED
• Experience in a Manufacturing Environment