Chief Business Officer

We are seeking a Chief Business Officer (CBO) for a growing, established law firm based in Raleigh, North Carolina.

This key executive will oversee the firm's financial performance, business operations, and strategic growth initiatives. Reporting directly to the Managing Partner, the CBO will lead operational improvements, establish accountability across business functions, and develop scalable systems to support expansion into new markets. The ideal candidate is a decisive, hands-on leader with strong financial acumen, proven operational leadership, and a track record of building high-performing teams in a professional services environment.

Responsibilities

• Lead daily business operations, overseeing intake, billing, marketing, administration, and external vendors.
• Oversee financial performance, including P&L analysis, profitability, cash flow, budgeting, forecasting, and financial reporting.
• Translate financial and operational data into actionable recommendations that improve profitability and business performance.
• Establish KPIs, accountability standards, and reporting processes across key business functions.
• Lead, develop, and hold team members accountable while maintaining a positive, collaborative culture.
• Oversee marketing performance, client acquisition strategies, and conversion metrics to drive revenue growth.
• Develop and implement standardized processes and operating procedures to improve efficiency and consistency across offices.
• Lead strategic growth initiatives, including recruiting, staffing, and developing scalable systems to support geographic expansion.

Qualifications

• Bachelor's degree preferred; relevant experience is weighted more heavily than credentials.

Preferred Skills

• Senior operational leadership experience within a professional services or service-based organization, with strong financial acumen and business decision-making capabilities.
• Proven track record of leading teams, establishing accountability, and improving financial and operational performance.
• Experience developing scalable business processes, supporting geographic expansion, and driving organizational growth.

Location: Raleigh, NC | In-office position with occasional travel

This is not an all-encompassing job description.