Assistant General Manager

Company Overview Black Briar is a Bold American Tavern rooted in live-fire cooking, a serious raw bar, and hospitality that feels instinctive rather than choreographed. We are building something that lasts - a Chicago institution grounded in discipline, warmth, and craft. The Role The AGM owns the full front-of-house experience at Black Briar. You are the connective tissue between leadership vision and daily execution - present during service, accountable to standards, and invested in the development of every person on your team. You report directly to the General Manager. This is a floor-first position. If you manage best from an office, this is not the role for you. What You Own Job Summary Full FOH operations across all service periods - floor coverage, pacing, and guest experience Pre-shift meetings, team communication, and shift accountability Real-time labor management and floor adjustments during service Reservations execution via OpenTable - pacing, waitlist, and table turn discipline Menu knowledge across the full team - food, beverage, and wine Scheduling support in 7shifts within established labor targets Onboarding and training integration for new FOH hires Performance coaching and documentation in partnership with the GM Shift reporting, incident documentation, and administrative follow-through What We're Looking For Qualifications + Skills 5+ years in full-service FOH operations, with at least 2 years in a management role at a high-volume concept Experience at or above Black Briar's price point Working knowledge of wine and beverage service; formal certification a plus Proficiency with Toast, OpenTable, and 7shifts preferred Illinois Food Handler and BASSET certifications required Strong communicator - with guests, with your team, and with leadership Someone who holds a standard because they believe in it, not because they're being watched Who You Are You are warm but not soft. Precise but not rigid. You read a room the way a good bartender does - instinctively, without making a show of it. You believe the best hospitality feels effortless to the guest and disciplined underneath. You are not looking for your next job. You are looking for a place to build something. Compensation & Benefits Salary Range: $65k - $80k Performance bonus tied to financial and guest experience metrics Health benefits with employer contribution Employee dining benefit Annual performance review with merit increase opportunity Black Briar is an equal opportunity employer. We are committed to building a team that reflects the city we are proud to call home. #J-18808-Ljbffr