REGISTRATION SPECIALIST REC-PLEX (PT)

Job Description

Job Description

Job Summary

The City of St. Peters is seeking a friendly, dependable, and customer-focused professional to support registration and front desk operations at the Rec-Plex. This position serves as an important point of contact for guests by processing program and membership registrations, facility reservations, and payments while providing information about Rec-Plex programs, policies, facilities, and events. The Registration Specialist may also assist with staff scheduling and training, inventory, special events, and the implementation of new procedures.

Normal Shift: The ideal schedule for this position is 4:00-7:00 p.m. Wednesday through Friday and 9:00 a.m.-3:00 p.m. Sunday.

Key Responsibilities

• Provide welcoming and exceptional customer service by answering questions, addressing concerns, and assisting guests with their needs.
• Process program, membership, and facility registrations and reservations.
• Operate point-of-sale cash registers, process transactions, and assist with balancing cash drawers.
• Provide guests with information regarding Rec-Plex programs, policies, procedures, facilities, and park rules.
• Assist with developing and implementing new procedures.
• Prepare routine correspondence and maintain accurate records, reports, and files.
• Help maintain a safe, clean, and sanitary facility and guest environment.
• Recognize operational or customer service concerns and assist with developing and implementing appropriate solutions.
• Follow established City safety standards and procedures.
• Perform other duties as assigned.

Minimum Requirements

• Must be a U.S. citizen or lawfully authorized alien worker.
• High school graduate or GED certificate.
• Typing proficiency of 30 correct words per minute.
• First Aid and CPR/AED certification or ability to obtain certification within six (6) months of hire.

Desired Qualifications

• Excellent customer service skills.
• Working knowledge of word processing, spreadsheet, and database applications.

Why Join Us

The City of St. Peters is committed to providing exceptional services to our residents while fostering a collaborative and supportive work environment. As a Registration Specialist at the Rec-Plex, you will help create positive experiences for guests by connecting them with recreation programs, memberships, facilities, and events. This position offers the opportunity to develop customer service, administrative, cash-handling, and recreation facility operations experience while making a direct impact on the experience of our community.

Apply Today

If you enjoy working with people, solving problems, staying organized, and creating a welcoming environment, we encourage you to apply. Join the City of St. Peters and help connect our community with the programs, services, and experiences offered at the Rec-Plex.

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.