Customer Success Manager
Make it Free
Overview Customer Success Manager - Media and Ad Ops Location: Remote About Us: We’re a growing ad tech company building innovative, ad experiences that help brands reach targeted audiences while rewarding users across a network of publishers' paywalls. As we scale, we’re looking for an exceptional Account Manager to join our lean, high-output team. Role Overview You’ll serve as the connective tissue between our brand clients and internal teams. You’ll manage campaigns from end-to-end, ensuring flawless setup, tracking, optimization, and reporting. You’ll troubleshoot in real time, maintain relationships with advertisers, and contribute to the overall performance and reliability of our ad platform. What You’ll Do Serve as the main point of contact for assigned advertisers Handle ad trafficking, QA, collect/validate creative assets, facilitate delivery of custom ad specs, upload creative assets into our proprietary platform / CMS, and serve as single point of contact for all things related to campaign setup Monitor live campaigns, proactively troubleshoot delivery or tracking issues, and report on campaign performance / pacing Own reporting: pull data, analyze performance together with sales, and deliver insights and recommendations Collaborate with internal product, tech, and sales teams to ensure smooth delivery Document processes and help improve internal systems and client onboarding Who You Are 3+ years experience in digital advertising, ad operations, or digital client success roles Strong grasp of ad serving platforms and tagging/tracking (pixels, VAST, etc.) Analytical thinker with solid Excel/Sheets skills and extremely strong attention to detail Comfortable managing clients and explaining technical concepts Proactive problem-solver: You don’t wait to be told something’s broken Highly organized, responsive, and able to juggle multiple campaigns at once Startup experience or comfort in fast-paced, ever-changing environments Nice-to-Have Experience with different ad formats (video, email, display, rich media, downloads etc.) Familiarity with MMPs (e.g., Appsflyer) or attribution tools Basic understanding of HTML, Figma and HubSpot Experience or understanding of basic graphic design tools (Photoshop) Why Join Us? Lean, high-trust team where you can make a real impact Opportunity to grow as the business scales Exposure to multiple sides of the ad tech ecosystem Flexible work environment Competitive pay + equity #J-18808-Ljbffr Make it Free
$100k - $125k
Customer Success is the front line of VTS’s retention engine. As a Customer Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are extracting maximum value from our platform.With the support of powerful...SuggestedWork at officeWorldwideFlexible hours$101k - $135.15k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions...SuggestedWork at office$132.89k - $166.11k
...cards and banking with intuitive spend management, bill pay, and travel software, Brex enables... ...manual expense and accounting tasks for customers so they can focus on what matters most.... ...What you’ll doAs an Enterprise Customer Success Manager, you will serve as a financial...SuggestedWork at officeRemote workWork from home$116.2k - $193.8k
SummaryWe are looking for a highly motivated and hard-working professional to join our Customer Success Team specializing in Real Time Solutions.Customer Success Managers (CSMs) help clients realize value from LSEG solutions. In this role, you will support a defined book...SuggestedFull timePart timeInternship$150k - $165k
...York / San Francisco or New YorkBusiness - Customer Experience /Full Time /HybridJoin... ...powered business planning and performance management platform built for agility and scale. We... ...we’d love to hear from you.As a Customer Success Manager (CSM), you’ll ensure our customers...SuggestedFull time$110k - $135k
About the Role:PubMatic is looking for a Customer Success Manager, Demand Facilitation to help develop our CTV and Data/Commerce Media business. We seek an individual with deep programmatic video experience and a strong understanding of the Data Curation and Commerce Media...Work at officeRemote work- For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide...Contract workFor contractorsFor subcontractorWork at office
$100k - $125k
Your ImpactThe Enablement Manager drives the success of our Customer success teams and how they interact with and bridge the communication among our sales and additional customer-facing teams. They are responsible for analyzing the current environment, developing, delivering...H1bVisa sponsorship$97.5k - $162.5k
Job DescriptionCome join the LSEG team! Customer Success Managers (CSMs) connect our most strategic clients to LSEG’s portfolio of quant and feed solutions. This specialist plays a vital role in ensuring our customer’s unleash the full power of LSEG by discovering and implementing...Full timePart timeInternship- ...in what they're doing!We're committed to bringing passion and customer focus to the business.About AVIDAvid creates the digital... ...live concerts.Job SummaryWe are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-...Full timeRemote work
$78k - $126k
...select days, as determined by the business needs of the team.This role will be based in either New York, Chicago, or Omaha.The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on...For contractorsWork at officeFlexible hours$100k
DescriptionThe Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial...Work at officeFlexible hours$93k - $171k
...industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.As a Senior Customer Success Manager, you will be the strategic architect of the customer journey for our elite Evergreen//One and Evergreen//Flex subscription...Work at officeFlexible hoursWeekend work$128.2k - $192.2k
...hard work pay off, for our people, our customers, and the world around us. As a Fortune 5... ...0 company and a leading AI platform for managing people, money, and agents, we’re shaping... ...right place.About the RoleAs a Customer Success Manager, you will work with leading organizations...Full timeWork at officeRemote workHome officeFlexible hours- ...put the global economy within everyone's reach while doing the most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will...
$100k - $130k
...make, both internally and outwardly to our customers. We actively encourage Elliptities to... ...centric professional with experience in managing SaaS renewals? Are you looking for your... ...!The Impact You Will Have:As a Customer Success Manager for the Mid‑Market segment, you...Remote workHome office$115k - $130k
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City.As a Senior CSM at Dealpath, you'll own a portfolio of enterprise and strategic accounts, typically 30 to 40, for firms like Blackstone, MetLife, and Nuveen...Contract workWork at officeFlexible hours$123.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ...future of Salesforce.Role DescriptionThe Customer Success Manager, Senior Manager is a highly strategic and experienced...Full timeWork at officeFlexible hours3 days per week$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role you'll play:The CB Insights Senior Customer Success Manager (or as known at CB Insights, a Forward Deployed Strategist) is responsible for maintaining a portfolio of Accounts...$110k - $140k
...hiring a self-motivated and data savvy customer advocate with a natural ability to build... ...and identifying opportunities to drive success.Leverage data insights to assess engagement... ...about building relationships and managing stakeholders as your authentic self Unafraid...Work at office$110k - $130k
...advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week on,...Work at officeWorldwide3 days per week$153.85k - $181k
...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting... ...page.The Team You’ll Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios of existing Private...Full timeContract work$78.8k - $131.3k
...cross-functionally to deliver on common goalsAbout the Role:We’re looking for a highly strategic and relationship-driven Customer Success Manager to join our team at a pivotal moment in our AI transformation. In this role, you’ll manage a small portfolio of our most important...Full timeLocal areaImmediate startFlexible hours$151k - $207.9k
...an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.About the role:The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will...Local areaWorldwideFlexible hoursShift work$104.33k - $156.49k
...future where trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$80k - $140k
...locations listed for the role. Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and...Work at officeLocal areaFlexible hours- ...put the global economy within everyone's reach while doing the most important work of your career.About the teamStripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This...
- ...Network to Code in a remote-friendly setup is seeking a Customer Success Manager to own a portfolio of enterprise clients. You will partner with Sales, Professional Services, Support, Product, and Engineering to ensure customers achieve value from Nautobot and sustain...Remote work
Network to Code
New York, NY6 hours ago - ...and AI skills essential for 21st-century success. By providing practical, engaging learning... ...action, transparency, ownership, and customer focus. We are seeking individuals that thrive... ...encourage you to apply!Responsibilities:Manage the customer lifecycle from onboarding to...Work from homeFlexible hours
$153k - $181k
...software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting... ...Carta careers page.The Team You’ll Work WithThe Enterprise Customer Success team here at Carta is our most advanced relationship...Full timeShift work
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