Program Manager, Dept of Spiritual Care and Education Mount Sinai Hospital

Reporting to the Senior Director of Spiritual Care for MSHS, the Program Manager provides operational, administrative, and program management support for the Department of Spiritual Care and Education at The Mount Sinai Hospital, with defined responsibilities that support spiritual care services across the Mount Sinai Health System. Based at MSH, the Program Manager leads and coordinates key spiritual care functions, including but not limited to coverage and scheduling; the Clinical Pastoral Education (CPE) program; staff support initiatives for hospital employees; onboarding of staff, students, and volunteers; cross-departmental partnerships; data and reporting activities; and vendor and contract management. The role contributes to the design and maintenance of efficient operational workflows, supports regulatory and accreditation requirements for departmental programs, and helps promote timely, high-quality, and well-coordinated spiritual care services.

1. Manages daily operations for the Department of Spiritual Care and Education at The Mount Sinai Hospital (MSH), and provides operational support to spiritual care departments across MSHS as assigned.
2. Serves as the central coordination point for spiritual care service requests during business hours, triaging consults and collaborating with spiritual care leaders, chaplains, and clinical teams to support timely response.
3. Manages the MSHS‑wide spiritual care overnight and weekend on‑call schedule, including coordination with per diem chaplains and vendors, and oversight of related timekeeping and payment processes. 
4. Serves as registrar for the Clinical Pastoral Education (CPE) program, including intake and review of applications, scheduling of interviews, maintenance of records, and support for compliance with institutional and accreditation requirements.
5. Coordinates onboarding for staff, students, and volunteers at The Mount Sinai Hospital, and supports onboarding at other MSHS sites as needed, working with HR and IT partners to ensure completion of required training, documentation, and system access.
6. Manages spiritual care office operations at MSH, including space, equipment, and general office and program supplies, and partners with internal departments and external vendors to ensure the availability of necessary materials and services at MSH and other MSHS sites as needed
7. Plans, coordinates, and supports staff support initiatives delivered by chaplains and partners in response to requests from hospital units and departments (such as on‑unit support encounters or observance‑related offerings), and collaborates with chaplains, volunteers, and interdisciplinary colleagues to ensure timely, effective, and well‑coordinated support for hospital staff
8. Manages contracts and relationships with vendors that support departmental operations; ensures timely processing of invoices and routine expenses in accordance with MSHS policies and procedures. Supports monitoring of program and vendor‑related expenses; prepares summaries or reports for departmental leadership as requested to support responsible use of resources. 
9. Oversees collection, organization, and basic analysis of departmental data (e.g., consult volume, staffing and on‑call activity, program participation), and partners with department leaders at MSH and other sites to track trends and progress toward goals. 
10. Assists in the development, implementation, and communication of departmental policies, procedures, and standard work, in alignment with hospital and health system requirements. 
11. Plans and coordinates departmental and discipline-specific events, including Clinical Pastoral Education graduations and other Spiritual Care and Education programming, ensuring effective logistics, communication, and engagement.
12. Acts as a liaison with colleagues in other clinical, operational, and administrative departments to coordinate program activities, optimize workflows, and support the integration of spiritual care within clinical operations
13. Supports departmental and health system initiatives related to quality, patient experience, staff well‑being, education, and community engagement, as assigned by the Senior Director. Performs other related duties as assigned. 

• Bachelors degree or greater preferred, or a combination of applicable experience and education
• 3+ years experience (5 preferred), managing and administrating program activities for assigned area

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $105000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.