Funeral Director/Embalmer

Funeral Director/Embalmer

This position is the primary contact for client families and is accountable for performing a variety of tasks during the preparation, planning, and execution of the funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Competencies:

• Communication Proficiency
• Teamwork Orientation
• Detail Orientation
• Thoroughness
• Customer Service Orientation
• Time Management

Required Education, Experience, Certifications and Licensure:

Four-year degree or equivalent combination of education, training and experience preferred. 5 years' experience as a licensed Funeral Director/Embalmer. Valid and applicable state Funeral Director and Embalmer License; reciprocal across states and in good standing. Valid state issued driver's license in good standing and acceptable driving record.

Additional Eligibility Qualifications:

Attend and perform work in a professional and courteous manner in accordance with the employer's requirements. Demonstrated willingness to participate in growing market share through community involvement. Able to read, write and speak English fluently. Bilingual is a plus. Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families. Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise. Maintains a positive attitude and working environment through organization and communication. Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment. Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner. Attention to detail and follow-through. Ability to work independently with little or no supervision.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The duties associated with this position are generally performed in an indoor office setting. Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/tansport devices, personal or company owned vehicle. Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required. Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds. This position may also require power reaching, pushing, and pulling. Employees in this role must be able to perform job duties when awakened from a sound sleep. This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: High Overtime is sometimes necessary or required. Travel This position may require up to 10 percent out of area and overnight travel. Travel is primarily local occurring during the business day only.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.