Manager of HVAC Operations
Succession Executive Search
Job Description
Commercial HVAC Operations Manager
Role Overview
We are seeking a relentless, high-energy Commercial HVAC Operations Manager to lead our field operations, optimize daily workflows, and aggressively drive revenue growth. This is not a passive desk job—we need a true go-getter who takes massive ownership, thrives under pressure, and actively builds a high-performing culture of accountability.
You will run the entire field side of our commercial division: dispatch, large-scale service contracts, emergency retrofits, installation handoffs, and logistics. If you are a proactive leader who views operational bottlenecks as personal challenges to conquer, we want you on our team.
⚡ Core Responsibilities
Operational Leadership & Execution
- Optimize Logistics: Run the daily dispatch board, prioritize high-value commercial accounts, and eliminate scheduling gaps during seasonal peaks.
- Streamline Handoffs: Coordinate seamless project transitions from the sales estimation phase to active field installation and commissioning.
- Manage Resources: Oversee inventory, fleet readiness, heavy equipment deployment, and part procurement pipelines.
- Enforce Compliance: Ensure 100% adherence to local building codes, EPA standards, OSHA regulations, and company safety protocols.
- Must have exposure managing a $5MM P&L.
Team Development & Performance
- Coach the Field: Actively lead, evaluate, and mentor a team of commercial technicians and dispatchers.
- Conduct Field Reviews: Join crews for on-site quality audits, review callbacks, and provide hands-on technical guidance.
- Set Performance KPIs: Establish weekly performance scorecards to boost technician productivity, billable hours, and response times.
Responsibilities
- Establish and maintain business standards for accuracy, productivity and reliability
- Manage the daily functions of the business
- Prepare annual performance review and reevaluate processes
- Ensure regulatory, compliance and legal rules are followed
- Manage budget to align with goals of business
Qualifications
- 3+ years of experience in a similar role
- Proficiency with Microsoft Office
- Strong organizational and communication skills
- Strong ability to multitask
- Comfort working with multiple groups within business
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