Senior Project Manager Services

Job Title: Senior Professional Services Delivery Lead (Contract)

Role Overview
We are seeking a Senior Professional Services Delivery Lead to oversee the end-to-end execution of our most complex enterprise implementations. This is a high-visibility, high-autonomy role for a seasoned Project Manager who understands that successful delivery is as much about managing executive stakeholders and cross-functional teams as it is about technical milestones.
You will act as the primary bridge between our sales organization and our technical delivery teams. Your objective is to ensure that our sophisticated solutions are deployed seamlessly, within budget, and in a way that provides immediate business value to our enterprise customers. If you are a practitioner who thrives in ambiguous environments and knows how to "drive" a project toward completion while building long-term customer trust, this is the ideal opportunity for you.

Key Responsibilities
Delivery & Portfolio Management
• Project Governance: Lead cross-functional technical teams to deliver multi-stream implementation services for high-criticality enterprise environments.
• Financial Stewardship: Manage the financial health of your project portfolio. Monitor budget burn rates, margin analysis, and revenue recognition to ensure all engagements are profitable and on-target.
• Scalable Methodologies: Help refine and implement delivery frameworks that improve the efficiency and effectiveness of our Professional Services organization.

Strategic Execution & Stakeholder Leadership
• Executive Presence: Serve as the "face" of the delivery team to C-suite stakeholders. Use your influence and professional credibility to navigate complex customer relationships and manage expectations.
• Risk & Mitigation: Proactively identify project risks, particularly in multi-vendor environments. Implement robust mitigation strategies that protect customer operations and ensure project continuity.
• Sales-to-Delivery Handoff: Ensure a seamless, consultative transition from the sales cycle to technical execution, ensuring that customer requirements are captured accurately and executed precisely.
• Force Multiplier: Proactively leverage modern AI and automation tools to streamline project workflows, optimize documentation, and maximize the productivity of your delivery team.

Qualifications & Requirements
Minimum Qualifications
• Experience Baseline: Extensive background in professional services delivery, specifically within the SaaS or enterprise software industry.
• Project/Portfolio Mastery: Mastery of project management principles, with the ability to oversee a high volume of concurrent workstreams.
• Technical Literacy: A strong grasp of modern networking, cybersecurity, and cloud concepts (e.g., SASE, Zero Trust, APIs, DNS).
• Communication: Exceptional interpersonal skills with the "gravitas" to influence C-suite stakeholders and lead through persuasion.

Preferred Attributes
• Change Management: Experience guiding enterprise customers through the cultural and operational shifts that accompany digital transformation.
• Operational Craftsmanship: Proven ability to remain effective and organized in environments where processes are still being defined or optimized.
• Conflict Resolution: Advanced skills in navigating friction within project teams or with customers to reach mutually beneficial outcomes.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Additional Skills

(none specified)


AllSTEM Representative Contact Info

Account Executive:


Nichols


Branch Phone:


View phone number on click.appcast.io


Location:


Ontario, CA