CS Operational Marketing Analyst

Who We Are

E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses.
The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics) , which ensures efficient system integration and optimizes the management of all operations-from the entry of raw materials, through storage, to shipping.
With 14 branches worldwide , the Group believes in the core values Ethics, Courage, Humility, and Safety. These values form the foundation of E80 Group's corporate culture, which maintains a close connection with customers, people, and the local communities.

Who You Are

"It's our fears that will limit our success, not our mistakes. The secret to successful hiring is to look for people who are not afraid of failing and want to change the world" - E80 Group CEO and Founder, Enrico Grassi
Sounds like you? Great! Here's what E80 Group has to offer.

Position Description:

We are looking for a CS Operational Marketing Analyst to strengthen our proactive market approach and support the growth of Customer Service sales. This role combines data analysis, marketing development, and commercial enablement to identify opportunities in our installed base and create materials that help our CS Sales Team increase revenue, margin, and customer value.

Duties and Responsibilities:

• Analyze installed base, lifecycle, and spare parts data to identify service opportunities.
• Develop operational marketing content and campaigns for retrofits, upgrades, service packages, and parts.
• Support the CS Sales Team with customer insights, case studies, and sales enablement material.
• Build dashboards and reports to track campaign performance and results
• Collaborate with Customer Service, Engineering, ITS, Spare Parts, Sales Operations, and Finance

Requirements:

• Strong analytical and data interpretation skills.
• Proficiency with Excel, BI tools, CRM/ERP (Sales Force and SAP is a plus).
• Marketing operations exposure, ideally in a technical B2B environment.
• Ability to translate data into commercial actions and clear value propositions.
• Excellent communication, attention to detail, and cross-functional collaboration.
• Proactive mindset and strong project/time management abilities.

Qualifications:

• Bachelor's degree in Marketing, Business, Engineering, Analytics, or similar.
• 2 years of experience in operational marketing, sales support, data analysis, or after-sales.
• Experience in industrial automation, machinery, or technical B2B environments preferred

What's in It for You

Compensation : $80K - $100K DOE (FLSA Exempt)


Benefits : Health, Dental, Vision Insurance, Life, STD, LTD, PTO, 401K match

Location : Chicago, IL

Travel : Up to 30%

Not just a job, but Career growth : Our steady year-on-year growth fosters a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to reach your full potential, no matter which career path you choose.
E80 World Academy : Be prepared to be impressed by our innovative training and learning programs. We offer cutting-edge insights to help you refine your expertise and succeed in your role.
#BE80: You'll be part of a dynamic, collaborative team where giving back is at the core of our success and central to the #BE80 Culture.

Qualified applicants will receive consideration.
E80 Group does not tolerate any kind of discrimination or offensive behavior against one's personality (for example, moral, sexual or other kind of harassment, intimidation, persecution and other), or social exclusion or unfair treatment due to nationality, race, colour, ethnic or social origin, membership of a national minority, property, birth, disability, age, sexual orientation, gender, genetic features, family status, religions or political views or physical disabilities, veteran status, citizenship status, marital status, or pregnancy. We honor our commitments under articles 1 and 18 of Law No. 68/1999 and give special consideration to candidates in protected categories.

Travel: 0 - 30%


Level of experience: Mid-Career