Driver Lead (Romulus, MI)

Overview

The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in RACE, MS Word and MS Excel. May be responsible for Desktop Delivery Specialist

Primary Responsibilities

1. Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews

2. Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by customer requirements and expectations

3. Communicate customer feedback to appropriate supervisory personnel

4. Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices

5. Ensure the proper completion of all required paperwork

6. Assist management with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance

7. Assume supervisory functions in the absence of direct manager or supervisor

8. Assist with delivery operations as a route back-up driver, when necessary

9. Adherence to established Standard Operating Procedures

10. Perform driver safety checks as needed, for follow up and or retraining

11. Participate in Safety Committee and conduct Tier 1 meetings

12. Assist in meeting with new customers and for onsite visits

Qualifications

• High School diploma or equivalent edu preferred

• Minimum 3 years experience in related field

• At least two years Delivery experience preferred. Supervisory or Leadership experience preferred. Knowledge of systems, tools, and or processes in delivery environment preferred.

• CDL may be needed in states where required

• Computer skills preferred;

• Valid driver license

• Clean; driving record

• Class B Commercial Driver’s License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW)

• Department of Transportation (DOT) qualification

• Familiarity with computer and other transportation systems preferred, GIS computer programs preferred

• Ability to communicate both verbally and in writing, using the English language (English competency)

• Ability to represent the company professionally when making customer deliveries.

• Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc

• Basic product knowledge

• Knowledge of operation of power/mobile equipment

• Ability to understand addition, subtraction, multiplication, and division

• Geographical knowledge of the delivery service area

• Demonstrate a commitment to OfficeMax core values

• Ability to transport single cartons up to 75 pounds as needed (75lbs industry standard?)

• Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds

• Ability to work in all seasons due to varied climates

• Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking;; including stairs

• Ability to read and understand a map

• Ability to up sell

• Maintain a professional appearance

About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

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Commitment to Safety:  We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.  

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.?? 

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Pay, Benefits & Work Schedule: The salary range for this role is $30.00/hour to $34.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

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Equal Employment Opportunity : The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.??? 

Application Deadline : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.? 

How to Apply: ?Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.? 

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

• Medical Insurance/Prescription Drugs


• Dental Insurance


• Vision Insurance


• Flu shots

Emotional:

• Mental Health Benefits


• Support Programs


• Employee Assistance Program (EAP)

Work-Life:

• Location Events & Activities


• Recognition & Rewards Programs


• Flexible Work Schedules


• Paid Holidays (as applicable by business unit)


• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)


• Paid Parental Bonding


• Adoption Reimbursement


• Fertility Treatment Discounts

Financial:

• 401(k) and Roth Savings Plans


• Savings Plan Employer Match


• Commuter Benefits


• FSA/HSA Pre-Tax Benefits


• HSA Employer Match


• Discount Center


• Employee & Dependent Life and Accidental Death & Dismemberment


• Short & Long-Term Disability


• Medicare Concierge Services


• Enjoy more control over your pay schedule with DailyPay

Community:

• Charitable Giving


• Volunteering & Mentorship

For more details on the Benefits we offer, please see our US Benefits Guide .

At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

• Employee Assistance Programs

Community:

• Volunteering & Mentorship

Physical:

• Flu Shots

Work-Life:

• Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

Financial:

• 401 (k) and Roth Savings Plans


• Savings Plan Employer Match


• Discount Center


• Medicare Concierge Services


• Enjoy more control over your pay schedule with DailyPay

• 
  Overview
  

  
  

  
  

  Overview

  The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in RACE, MS Word and MS Excel. May be responsible for Desktop Delivery Specialist

   

  Primary Responsibilities

  1. Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews

  2. Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by customer requirements and expectations

  3. Communicate customer feedback to appropriate supervisory personnel

  4. Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices

  5. Ensure the proper completion of all required paperwork

  6. Assist management with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance

  7. Assume supervisory functions in the absence of direct manager or supervisor

  8. Assist with delivery operations as a route back-up driver, when necessary

  9. Adherence to established Standard Operating Procedures

  10. Perform driver safety checks as needed, for follow up and or retraining

  11. Participate in Safety Committee and conduct Tier 1 meetings

  12. Assist in meeting with new customers and for onsite visits

   

   

   

  Qualifications

  • High School diploma or equivalent edu preferred

  • Minimum 3 years experience in related field

  • At least two years Delivery experience preferred. Supervisory or Leadership experience preferred. Knowledge of systems, tools, and or processes in delivery environment preferred.

  • CDL may be needed in states where required

  • Computer skills preferred;

  • Valid driver license

  • Clean; driving record

  • Class B Commercial Driver’s License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW)

  • Department of Transportation (DOT) qualification

  • Familiarity with computer and other transportation systems preferred, GIS computer programs preferred

  • Ability to communicate both verbally and in writing, using the English language (English competency)

  • Ability to represent the company professionally when making customer deliveries.

  • Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc

  • Basic product knowledge

  • Knowledge of operation of power/mobile equipment

  • Ability to understand addition, subtraction, multiplication, and division

  • Geographical knowledge of the delivery service area

  • Demonstrate a commitment to OfficeMax core values

  • Ability to transport single cartons up to 75 pounds as needed (75lbs industry standard?)

  • Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds

  • Ability to work in all seasons due to varied climates

  • Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking;; including stairs

  • Ability to read and understand a map

  • Ability to up sell

  • Maintain a professional appearance

   

   

  About The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

  ? 

  Commitment to Safety:  We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.  

   

  Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.?? 

  ? 

  Pay, Benefits & Work Schedule: The salary range for this role is $30.00/hour to $34.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

  ? 

  Equal Employment Opportunity : The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

   

  We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.??? 

   

  Application Deadline : The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.? 

   

  How to Apply: ?Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.? 



• 
  Benefits Full-Time
  

  
  

  At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

  
  

  
  

  Physical:

  
  
  
  
  • Medical Insurance/Prescription Drugs
  
  
  • Dental Insurance
  
  
  • Vision Insurance
  
  
  • Flu shots
  
  

  
  

  Emotional:

  
  
  
  
  • Mental Health Benefits
  
  
  • Support Programs
  
  
  • Employee Assistance Program (EAP)
  
  

  
  

  
  

  Work-Life:

  
  
  
  
  • Location Events & Activities
  
  
  • Recognition & Rewards Programs
  
  
  • Flexible Work Schedules
  
  
  • Paid Holidays (as applicable by business unit)
  
  
  • Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
  
  
  • Paid Parental Bonding
  
  
  • Adoption Reimbursement
  
  
  • Fertility Treatment Discounts
  
  

  
  

  Financial:

  
  
  
  
  • 401(k) and Roth Savings Plans
  
  
  • Savings Plan Employer Match
  
  
  • Commuter Benefits
  
  
  • FSA/HSA Pre-Tax Benefits
  
  
  • HSA Employer Match
  
  
  • Discount Center
  
  
  • Employee & Dependent Life and Accidental Death & Dismemberment
  
  
  • Short & Long-Term Disability
  
  
  • Medicare Concierge Services
  
  
  • Enjoy more control over your pay schedule with DailyPay
  
  

  
  

  
  

  Community:

  
  
  
  
  • Charitable Giving
  
  
  • Volunteering & Mentorship
  
  

  
  

  For more details on the Benefits we offer, please see our US Benefits Guide .



• 
  Benefits Part-Time
  

  
  

  At The ODP Group, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

  Emotional:

  
  
  • Employee Assistance Programs

  Community:

  
  
  • Volunteering & Mentorship

  Physical:

  
  
  • Flu Shots

  Work-Life:

  
  
  • Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment

  Financial:

  
  
  
  
  • 401 (k) and Roth Savings Plans
  
  
  • Savings Plan Employer Match
  
  
  • Discount Center
  
  
  • Medicare Concierge Services
  
  
  • Enjoy more control over your pay schedule with DailyPay