Patient Access Representative I
Medical University of South Carolina
Patient Access Representative I
Summerville, South Carolina
Patient Access Representative I
Patient Access, Records, Health Information, Medical Records & Coding
Business Operations
Full Time
Hospital Authority (MUHA)
Job Description Summary
Provides front desk administrative support to ensure efficient clinic operations and a positive patient experience, including appointment scheduling, registration, phone management, payment collection, interpreter coordination, and billing support.
Entity: Medical University Hospital Authority (MUHA)
Worker Type: Employee
Worker Sub-Type: Regular
Cost Center: CC000254 CHS - After Hours & Specialty Clinics - Summerville (Offsite)
Pay Rate Type: Hourly
Pay Grade: Health-20
Scheduled Weekly Hours: 40
Work Shift
Clinic Hours of Operation:
- Specialty Clinics: Monday Friday, 8:00 AM 4:30 PM
- After-Hours Care: Monday Friday, 3:00 PM 10:00 PM; Weekends & Holidays, 12:00 AM 7:00 PM
Work Schedule:
- Rotating shifts required, including every third weekend
Example Schedule Rotations:
- Shift 1: Monday Friday, 8:00 AM 4:30 PM
- Shift 2: Monday Friday, 2:00 PM 10:30 PM
- Shift 3: Monday Thursday, 10:00 AM 6:30 PM; Saturday, 11:30 AM 7:00 PM
- Shift 4: Sunday, 11:30 AM 7:00 PM; Tuesday Friday, 8:00 AM 4:30 PM
Additional Job Description
High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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