Account Executive

Account Executive

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As a member of the Sales team, the Account Executive will be responsible for selling Tyler's Public Safety Pro suite of products, designed to support small to mid-sized public safety agencies. Public Safety Pro supports law enforcement records, mobile solutions, citation management, and computer-aided dispatching (CAD) for police, fire, and EMS agencies.

In this role, the Account Executive will create and execute a strategic sales plan to grow Public Safety Pro market share through both expansion/inside sales and net-new/outside sales within an assigned territory. Responsibilities include prospecting, full-cycle sales execution, targeted expansion sales, cross-sell opportunities, and SaaS migration opportunities. The Account Executive will also provide limited sales-related coordination for third-party licensing/procurement, renewals, orders, and invoice-related questions or handoffs when directly tied to revenue opportunities.

Location

Remote

Travel

50-75%

Responsibilities

• Develop knowledge of Tyler's Public Safety Pro products and services as they relate to small to mid-sized public safety agencies.
• Build relationships with prospective clients to sell Public Safety Pro products and services.
• Prospect, identify, and develop new business opportunities within the assigned territory.
• Manage complex sales cycles from lead generation to close of sale.
• Create and execute a strategic sales plan for the assigned territory, target market, and Public Safety Pro prospect base.
• Identify and pursue targeted add-on, expansion, cross-sell, and SaaS migration opportunities.
• Coordinate and participate in sales presentations, product demonstrations, trade shows, and on-site meetings.
• Maintain and manage accurate forecasts, opportunity details, sales activity, and pipeline information in CRM.
• Communicate effectively with internal staff, prospective clients, and existing clients as needed to support active sales, renewal, or expansion opportunities.
• Partner with internal teams to support sales-related order processing, including licensing, hardware, contract documentation, third-party procurement details, and other information required for accurate order entry and fulfillment.
• Support renewal-related sales coordination by identifying potential expansion opportunities and ensuring appropriate internal handoff of renewal, quote, or invoice-related information.
• Coordinate on invoice or order questions only as they relate to active sales opportunities, closed transactions, renewals, SaaS migrations, or expansion sales.
• Assist with preparation of RFP responses, sales proposals, quotes, and related documentation.
• Travel to customer locations, trade shows, and on-site demonstrations, approximately 60% of the time.
• Meet a pre-set annual sales quota.

Qualifications
Required Qualifications

• Previous experience in software sales, inside sales, outside sales, account expansion, or another revenue-focused client-facing role.
• Ability to generate new business while identifying and advancing qualified expansion opportunities.
• Ability to manage sales activity across prospecting, discovery, follow-up, proposal support, negotiation, and close.
• Prior experience using a CRM system for forecasting, opportunity management, pipeline tracking, and sales activity reporting.
• Strong communication, follow-up, organizational, and documentation skills.
• Must possess a competitive drive and results-oriented approach.
• Ability to establish and maintain effective working relationships with clients, prospects, and employees.
• Ability to travel 60% within the region on a consistent basis.

Preferred Qualifications

• Experience selling public safety software applications, including CAD, Records Management, Jail Management, Mobile, or related solutions, is strongly preferred.
• Experience selling to small to mid-sized public sector or public safety agencies is preferred.
• Experience identifying and following up on add-on, expansion, cross-sell, or SaaS migration opportunities from lead generation through close or appropriate internal handoff is preferred.
• Experience coordinating with internal operations, contracts, finance, order management, or related teams to support sales transactions, renewals, licensing, hardware, third-party procurement, or invoice-related activity is preferred.
• Central or Southern U.S. location preferred.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $53,081 - $110,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

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Requisition Number:2026-9248

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing View email address on click.appcast.io or by calling View phone number on click.appcast.io. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.