Payer Enrollment Specialist

Job Description

Job Description

MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring a Payer Enrollment Specialist! The Payer Enrollment Specialist is responsible for ensuring all dental providers and offices are accurately enrolled with insurance payers. This role manages new enrollments and reenrollment for commercial and Medicaid payers. The specialist works closely with dentists, office managers, and insurance representatives to submit required documentation, monitor application status, and resolve any enrollment-related issues. This role ensures all providers and offices are properly linked to the appropriate Tax Identification Numbers and payer contracts, helping maintain uninterrupted claims payment and compliance with payer requirements.

MB2 collaborates with more than 840 Dentist Owners and supports over 860 practices across 45 states. Under the visionary leadership of our CEO, Dr. V, you will find a fulfilling career within the MB2 family right from the start. Join us today and discover why MB2 is widely recognized as an exceptional workplace that fosters professional growth and an unparalleled sense of community.

We are excited to offer our team members a competitive compensation package that includes medical/dental/vision/life insurance; short- and long-term disability; generous PTO; paid holidays; traditional and Roth 401(k) options; and much more!

Key Responsibilities:

• Prepare and submit enrollment and re-enrollment applications to commercial and government payers.
• Monitor payer portals and correspondence to track application status and follow up with payers on pending requests.
• Identifies issues requiring further investigation and evaluation, validates discrepancies, and ensures appropriate escalation and/or follow-up.
• Maintain accurate provider records in the credentialing platform to serve as the single source of truth, ensuring data integrity, regulatory compliance, and timely claims processing.
• Collaborate with the Credentialing Team and Liaison Team to gather necessary provider documentation for enrollment.
• Communicate clearly with stakeholders regarding application status, required next steps, and potential impacts on claims processing.
• Ensure compliance with all payer regulations, contract terms, and organizational policies.
• Collaborate with the revenue cycle and claims teams to troubleshoot payment issues related to enrollment.

Required Qualifications:

• Minimum 2 – 5 years payer enrollment experience.
• Strong capability to collaborate and communicate.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Proficient with credentialing software, payer portals, and Microsoft Office Suite.

Desired Qualifications:

• Certifications: CPES is a plus.
• Experience in dental payer enrollment is strongly preferred.

MB2 Dental Solutions, LLC is an equal opportunity employer.