Director of Operations

Job Description

Insight Global is seeking a Director of Operations. The Director of Operations serves as the chief executive leader of the organization, responsible for setting strategic direction, ensuring operational excellence, and driving profitable growth across multiple manufacturing operations. This role oversees all functional areas—including operations, finance, sales, and HR—and ensures strong alignment between day to day execution and long term company objectives. The Director of Operations fosters a culture focused on safety, quality, continuous improvement, and employee engagement.

Key Responsibilities

• Strategic Leadership

- Develop and execute the company’s strategic plan to ensure long term growth, profitability, and competitive positioning.

- Identify new market opportunities, product lines, and operational capabilities to expand the company’s footprint.

- Translate high-level objectives into measurable goals for each department.

• Operational Management

- Oversee daily performance of all manufacturing operations, ensuring efficiency, quality, safety, and delivery targets are met.

- Implement and sustain best in class manufacturing practices (Lean, 5S, continuous improvement).

- Optimize capacity planning, resource allocation, equipment utilization, and workflow.

- Ensure compliance with all regulatory, safety, and customer requirements.

• Financial Stewardship

- Own the company P&L and ensure strong financial performance.

- Develop annual budgets, financial forecasts, and capital expenditure plans.

- Analyze financial performance and adjust business strategies to achieve revenue and margin targets.

- Approve major investments and capital projects based on ROI and strategic fit.

• People Leadership & Culture

- Lead, mentor, and develop the executive/management team across operations, sales, finance, and HR.

- Build a strong leadership bench and succession pipeline.

- Champion a positive, high performance culture focused on accountability, collaboration, and continuous improvement.

- Ensure the company attracts, retains, and engages top talent at all levels.

• Customer & Market Engagement

- Maintain strong relationships with key customers, suppliers, and business partners.

- Support major customer negotiations, pricing strategies, and contract discussions.

- Monitor market trends, competitive changes, and customer requirements.

• Risk Management & Governance

- Identify and mitigate operational, financial, and strategic risks.

- Ensure the organization adheres to ethical standards, compliance obligations, and industry best practices.

- Provide regular performance updates and strategic recommendations to the Board/owners.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Bachelor’s Degree in Business, Operations Management or related field

• 10 years of hands on operational management experience in a plant or manufacturing environment

• 10+ years of progressive leadership experience

o Including multi- operational responsibilities

• Experience scaling operations, driving continuous improvement, and leading organization change