Event Sales Manager

Ci Siamo is a restaurant from Danny Meyer’s Union Square Hospitality Group and James Beard semifinalist Chef Hillary Sterling. Located at Manhattan West, this NYT Top 100 restaurant celebrates the beauty of simplicity centering around live-fire cooking. The Italian-inflected menu takes inspiration from Chef Sterling’s extensive travels and is rooted in the understated excellence of seasonal ingredients and purposeful preparations. Ci Siamo, which loosely translates to “we’ve made it” or “we’ve arrived,” bridges the traditional with the contemporary to introduce a new space that is at once transportive yet warmly familiar.

Ci Siamo’s upcoming Boston location will embody the same dynamic energy and commitment to culinary excellence as its New York original. Located at Commonwealth Pier, an exciting new waterfront project within the Seaport neighborhood, Ci Siamo Boston looks forward to assembling a talented opening team in our new home.

Who you are:

The Event Sales Manager of Ci Siamo is responsible for the client relations and planning of successful events sold and executed by Ci Siamo. This role will collaborate closely with restaurant operators and cross-team partners to optimize guest experience, drive revenue, and maintain service integrity. You are flexible, have a proactive mindset, operational acumen, and a keen understanding of how to maximize the experience and revenue potential across Ci Siamo. You are a strategic thinker with exceptional communication skills, have a calm and solutions-oriented mindset under pressure, love solving problems, building long-lasting relationships, and creating positive outcomes. This is a fully in-person role that reports directly to the Director of Events for USHG.

What you’ll do:

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
• Identify and solve gaps in the event program, and continuously develop management systems through constant curiosity and drive to be better
• Manage client communications - email, phone, and in-person – and ensuring responses are provided within one business day, and taking necessary action to ensure consistent, high-quality experiences
• Arrange and attend site visits, walkthroughs, and tastings, and strategically booking the event calendar to maximize revenue and occupancy, keeping logistics and hospitable operations in mind
• Prepare proposals, contracts, and other client facing materials with appropriate and accurate pricing
• Create clear, accurate, and timely BEOs, and ensure there is never a gap between what the client was sold and what we are executing
• Manage and foster strong client relationships
• Coordinate details between the client, building, on-site team leaders, and third-party vendors, and oversee event set-up and service on-site to ensure event success from beginning to end
• Act as the client’s voice to ensure all other departments are fully aware of client expectations to ensure continuity and accuracy of all services, with the goal of creating raves
• Work toward consistently achieving or exceeding the financial goals set

What we need from you:

• Proven leadership experience in event sales or hospitality management
• Strong communication, problem-solving, and organizational skills
• Ability to thrive under pressure while maintaining a warm, team-oriented approach
• Strategic thinking with attention to detail and a focus on guest experience
• Passion for continuous improvement, and operational excellence
• Open availability and comfort fully working in-person
• A genuine passion for hospitality and creating meaningful experiences

What you’ll get from us:  

At Union Square Hospitality Group,  extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Event Sales Manager, you’ll enjoy: 

• Competitive pay : Annual compensation of $70,000 - $75,000 with commission 
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care 
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work 
• Investing in your future: A matched 401(k) plan to help you grow long-term savings 
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services. 
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship 
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants 
• Convenience & flexibility:  Pre-tax commuter benefits for transit and parking 
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality. 

Putting Enlightened Hospitality into Practice  

Integral to our culture are our six behaviors. Our behaviors guide how we work together. 

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong 
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships 
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most 
• Write a great next chapter. The road to success is paved with mistakes well-handled 
• Bring a charitable assumption and err on the side of generosity 
• Leave our campsite better than we found it; always responsible for the impact of our wake 

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. 

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.