Site Reliability Engineer SRE - Internationalisation

Location: Palo Alto

Function: Infrastructure / SRE / Platform Engineering

About the Role

Our client is a rapidly scaling global consumer internet platform, with hundreds of millions of users globally and strong momentum in international markets.

As the business accelerates its global expansion, this role sits at the core of building next-generation international infrastructure, ensuring that critical systems are highly available, globally distributed, and resilient across regions.

This is a high-impact opportunity to work on multi-region architecture, global traffic routing, and large-scale distributed systems, directly shaping the reliability and scalability of a fast-growing global platform.

Key Responsibilities

1. Global Architecture & Disaster Recovery

• Participate in the design and implementation of global infrastructure architecture
• Own cross-region architecture, disaster recovery (DR), and high availability (HA) capabilities
• Enable critical systems to support:
• Multi-region deployment
• Disaster recovery failover
• Fault isolation
• Improve overall stability and resilience of international business systems

2. Overseas Infrastructure Platform Deployment & Operations

• Build, deploy, operate, and continuously optimise core infrastructure platforms in overseas regions, including:
• Release / deployment systems
• Monitoring & alerting systems
• Configuration management systems
• Service governance frameworks
• Traffic scheduling systems
• Ensure consistency, reliability, and parity between overseas and domestic infrastructure environments

3. Reliability Engineering & Incident Response

• Design and implement a comprehensive reliability engineering framework for international systems, including:
• Observability systems (metrics, logs, tracing)
• Incident response mechanisms
• Root cause analysis and postmortem processes
• Lead cross-functional coordination during major incidents
• Drive rapid service recovery and long-term systemic improvements

4. Internationalisation Infrastructure Enablement

• Deeply understand overseas business requirements and architectural constraints
• Drive the implementation of infrastructure capabilities in global environments, including:
• Multi-region architecture design
• Network architecture optimisation
• Data architecture optimisation
• Adaptation of core infrastructure services for global deployment

5. Cross-Team Collaboration & System Alignment

• Collaborate closely with:
• Domestic infrastructure teams
• Product engineering teams
• Platform teams
• Ensure overseas systems align with internal architecture standards and best practices
• Establish and promote reliability best practices across the organisation

Requirements

1. SRE & Reliability Engineering Experience

• Strong experience in large-scale internet system reliability engineering
• Proven expertise in:
• High availability architecture design
• Fault tolerance and incident management
• Capacity planning and scaling
• Emergency response handling
• Background in SRE / Platform Engineering / Infrastructure teams preferred

2. Global / Multi-Region Architecture Experience

• Hands-on experience designing and operating cross-region systems, including:
• Multi-region deployment strategies
• Traffic routing and scheduling
• Data replication and synchronisation
• Disaster recovery and failover mechanisms
• Experience supporting global or international infrastructure is highly preferred

3. Core Infrastructure & Systems Knowledge

• Strong understanding of:
• Linux systems
• Networking fundamentals
• Common middleware systems such as:
• MySQL
• Redis
• Kafka
• Familiarity with:
• Cloud-native infrastructure (e.g. Kubernetes, Service Mesh)
• Observability systems (monitoring, logging, distributed tracing)

4. Engineering & Automation Capability

• Proficient in at least one programming language:
• Python / Go / Java
• Experience building:
• Automation tools
• Reliability platforms
• Infrastructure systems

5. Problem Solving & Collaboration

• Strong analytical and troubleshooting skills in complex distributed systems
• Ability to quickly identify and resolve issues under high-press environments
• Strong communication skills and team collaboration mindset

6. Language Requirements

• Fluency in both English and Chinese
• Ability to collaborate effectively in a global, bilingual engineering environment

7. Location Requirement

• For Singapore-based roles, Singapore Citizens / PRs are preferred

Nice to Have

Experience with multi-cloud / cross-cloud environments, including:

• AWS / GCP / Azure
• Alibaba Cloud International
• Volcano Engine (ByteDance Cloud)

Experience in global traffic routing technologies:

• DNS
• GSLB
• Anycast
• Global Load Balancing

Experience in reliability engineering practices such as:

• Chaos Engineering
• Failure drills / game days
• Automated recovery systems

Why This Role

• Direct ownership of global-scale infrastructure for a platform with massive user growth
• Opportunity to design multi-region, highly available systems from the ground up
• Exposure to real-world distributed systems challenges at scale (hundreds of millions of users)
• Work at the intersection of China tech excellence + global expansion

*Only shortlisted candidates will be contacted

EA Licence No.: 25S3232

EA Personnel Reg. No.: R1874604

EA Personnel Name: Kenneth Ho