Senior Product Manager - CoCounsel, Core Product

Summary: CoCounsel for Tax & Accounting is the market-leading AI assistant for CPA firms — automating complex tax workflows and freeing accountants to do the strategic work that actually matters. We were born from a startup acquisition and still operate like one: small team, high ownership, fast cycles — but with Thomson Reuters' content library, integrations, and distribution behind us. This is a rare combination, and we're building at a pace that matches it. About the Role: We need a Senior PM to own the core product experience — the foundational layer that every CoCounsel user touches. Think: the conversation UX, workspaces, notifications, knowledge base, client and project structures, research experiences (citations, charts, primary law, validation), and the connective tissue that unifies our product across surfaces. This is not a feature factory role. You'll be the person who makes CoCounsel feel like one coherent, well-crafted product rather than a collection of capabilities. This role exists because we're at an inflection point. The product works. Customers are using it. Now the question is how to make it feel inevitable — the thing accountants can't imagine working without. That requires someone with sharp UX instincts, comfort in ambiguity, and the judgment to make the right tradeoffs between speed and craft. You'll work directly with engineering, design, and our AI team, and you'll regularly be in front of customers and GTM partners, shaping how CoCounsel shows up in the market. What You'll Do: Own the end-to-end strategy and roadmap for CoCounsel's core user experience — the shared surfaces and interaction patterns that define how the product feels Define and ship features across workspaces, knowledge base, conversation UX, and cross-product research experiences like citations, validation, and exports Drive the vision for a unified CoCounsel experience across product lines, making architectural and UX decisions that compound over time Be the product voice in customer demos, sales conversations, and support escalations — translating user pain into product direction with speed and clarity Build shared context with GTM, CS, and engineering so that priorities are legible and tradeoffs are understood, not just communicated Champion accessibility and quality as first-class product concerns, not afterthoughts About You: You've shipped core platform or product infrastructure at a B2B SaaS company where design quality and engineering culture were taken seriously — 5+ years in product management You have strong UX product sense. You notice when something feels off, and you can articulate why and what to do about it You're genuinely fluent in AI — not just monitoring the space but using LLMs, coding tools, and agents in your daily work, with informed opinions on where generative AI is headed You're data-literate and default to evidence, but you don't hide behind dashboards when a decision needs conviction You've operated in environments where scope is ambiguous, ownership overlaps exist, and the right answer is often "it depends" — and you thrived You can hold your own in a customer demo, a design review, and a technical architecture discussion in the same afternoon You're a systems thinker who sees how a notification model, a project taxonomy, and a citation format all connect to the same underlying product thesis Nice to Have: Experience in tax, accounting, or professional services software, or any domain where you've developed deep empathy for expert users in complex workflows You've built or contributed to a design system or shared component library from the product side, and/or have experience with accessibility standards (WCAG) as a product discipline. #LI-SS New Position: This position is open due to an existing vacancy to support our evolving business needs. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Unless you opt-out, our AI system will assess the information provided by you and compare it to the requirements listed for the role, and present the result to our recruitment personnel for further review. The AI system acts as a supporting tool, but there is always a human making the decision if you will be considered for the role. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $137,900 USD - $256,100 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $119,700 USD - $222,300 USD. For Ontario, Canada, the base compensation range for this role is $126,000 CAD - $176,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at View email address on click.appcast.io. 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