Scale Customer Success Manager - AI SaaS, Digital-First
NICE
A global technology company in the United States is seeking a Scale Customer Success Manager to drive customer adoption, value realization, and retention. This role emphasizes a digital-first approach for small-to-mid market customers. The ideal candidate will have over 2 years of experience in customer success, strong analytical and communication skills, and familiarity with customer success platforms. This position offers a dynamic work environment with opportunities for growth and innovation. #J-18808-Ljbffr
$120k - $170k
A leading digital health company in New York, NY, is seeking a Customer Success Account Manager to drive revenue and expand relationships within healthcare organizations. The... ...candidate will have a minimum of 5 years of SaaS sales experience, a strong consultative sales...Digital$60k
...who cares about digital journeys. With... ...understanding of their customers’ whole online... ...and help us scale even further.... ...: The Customer Success Manager, Scaled... ...proactive, digital-first customer success... ...Experience with SaaS products or digital... ...may use AI-assisted tools...DigitalFull timeRemote workWorldwideFlexible hours$121k - $175k
..., productive digital future. Our mission... ...password manager and pioneered... ...people and AI agents work today... ...adopt the SaaS and AI tools... ...digital future. Customer Experience... ...designs digital‑first experiences... ...Customer Success Campaign Manager... ...customer impact at scale. This is an...DigitalCurrently hiringWork at officeLocal areaImmediate startRemote workWork from home$150k
...EMW Staffing Solutions LLC is hiring a Full-Time Account Executive for a remote-first, AI-native SaaS company. This role involves owning the entire sales cycle and driving revenue through inbound and outbound channels. The ideal candidate has 1–3+ years of quota-carrying...SuggestedFull timeRemote work- ...A leading AI solutions provider in the United States is seeking... ...and fintechs. The role involves managing the sales lifecycle and... ...Ideal candidates have 4+ years of SaaS sales experience and strong communication... ...compensation and a remote-first work environment. #J-18808-...SuggestedFull timeRemote work
- ...experience analytics company is seeking a Customer Success Manager to manage a portfolio of 80-150... ...accounts. This role focuses on delivering digital-first customer success strategies to ensure... ...with CRM tools, especially in a SaaS environment. The company offers hybrid...DigitalRemote job
- A leading experience intelligence platform is seeking a Customer Success Manager to manage a portfolio of customer accounts. This role is responsible for ensuring customer retention by overseeing the customer lifecycle from onboarding to renewal. Candidates should possess...DigitalRemote job
$200k - $260k
...interpretable, and steerable AI systems. We want AI... ...Deployments team scales its customer base across Claude... ...world-class customer success to a broader segment... ...Scaled CSM will pioneer digital-first and one-to-many... ...Scaled Customer Success Manager at Anthropic, you’ll...DigitalFull timeWork at officeVisa sponsorshipFlexible hoursShift work- ...A fast-growing AI training company is looking for a Customer Success Manager to manage client relationships, ensure customer adoption, retention, and drive growth... ...6 years of customer-facing experience, ideally in SaaS, and be comfortable working with CRM and analytics...Remote work
$130k - $144.5k
...Gem Gem is the only AI-first all-in-one recruiting... ...tools, Gem helps customers boost recruiter productivity... ...do and the Customer Success team is committed to... ...an experienced Scaled Customer Success Manager to play a crucial... ...Account Management in a SaaS / software company 5...Full timeWork experience placementWork at officeRemote workFlexible hours- ...A technology company specializing in AI is seeking a Customer Success Manager to oversee post-sales client engagements. In this fully remote role, candidates... ...in the US and Canada. An ideal applicant will have SaaS experience, strong problem-solving skills, and a relevant...Remote work
- ...A leading AI construction company is seeking a Customer Success Manager II to enhance customer relationships and drive satisfaction. This role involves addressing... ...candidate should have experience in customer success and SaaS, along with strong communication skills. The...Remote work
- ...required Reporting to: Customer Success Lead / CRO Scope... ...is a SaaS platform that helps... ...Customer Success Manager to own and grow... ...relationships with digital, content,... ...processes as the team scales What Success Looks Like First 90 days Clear... ...curious about how AI can improve your...DigitalRemote work
- ...’s the role all about? The Scale Customer Success Manager (Scale CSM) is responsible... ...customer segment using a scaled, digital-first customer success model.... ...value from Cognigy’s AI platform. Reporting into Customer... ...Consulting, or a related SaaS role Demonstrated experience...Digital
- ...A leading digital risk protection firm is seeking a Customer Success Manager to enhance relationships with clients in the legal and cybersecurity sectors. The ideal... ...success or account management, particularly within SaaS. This remote position offers the opportunity to...DigitalRemote work
$110k - $150k
...SOCi, the leader in AI-powered marketing... ...experienced Enterprise Customer Success Manager to serve as the... ...™, SOCi provides a first‑of‑its‑kind, AI‑powered digital workforce capable of... ...customer engagement, and scale faster than ever... ...): Experience in SaaS, Local Search,...DigitalBase plus commissionPermanent employmentFull timeContract workLocal areaRemote workWork from homeFlexible hours$75k
...00% in 90 days. Now they're hiring their first Customer Success Manager to turn pilot wins into expansions and build the playbook for scaling from 20 to 200 customers. The Company $2M+... ...) Compensation TBC You 3-6 years B2B SaaS customer success Managed enterprise accounts...Work at officeImmediate start$100k - $110k
...portfolio to include first‑party... ...new products: Digital Menu Boards,... ...Phone Ordering AI, and Drive‑... ...enterprise menu management system,... ...they can be customized for each digital... ...experimenting at scale to determine... ...– Customer Success Manager is responsible... ...roles within SaaS, with...DigitalTemporary workRemote workWork from homeFlexible hours- ...tech startup in New York is looking for a Customer Success Manager to build relationships with eCommerce brands and drive their growth with AI-powered insights. The ideal candidate... ...equity, unlimited PTO, and a vibrant office-first culture in Midtown Manhattan. #J-18808-...Work at office
$90k - $115k
...Strategic Customer Success Manager SOCi, the leader in AI-powered marketing solutions for... ...Agents ™, SOCi provides a first‑of‑its‑kind, AI‑powered digital workforce capable of... ...engagement, and scale faster than ever before... ...management, preferably in a SaaS or technology‑based...DigitalBase plus commissionPermanent employmentFull timeContract workLocal areaRemote workFlexible hours$140k - $200k
...to accelerate digital transformation... ...with advanced AI combats billions... ...execution centered on customer obsession,... ...Forward, People First” philosophy to... ...difference on a global scale, we invite you... ...leadership to manage complex... ...‑term customer success Participate in...DigitalFull timeWork at officeLocal areaRemote work$110k - $150k
Enterprise Customer Success Manager, Banking Americas The world of digital assets is accelerating in speed, magnitude... ...for enterprise and scale customers in the crypto... ...related roles in the SaaS, fintech, or crypto... ...technology and a customer-first mindset. For employees...DigitalWork at office3 days per week- ...make planning more transparent, digital, and accessible. We’re looking for a Customer Success Manager in Canada to support customers in... ...Valencia office). Contribute to AI strategy, adoption and... ...product management, ideally in SaaS, GIS, utilities, or energy. Proven...DigitalWork at officeRemote workFlexible hours
- ...statements and audits, as the first in-house hire. This remote-first... ...accounting infrastructure from scratch, managing compliance, and leading a small team as the company scales. Ideal candidates are skilled... ...operations within high-growth SaaS environments. #J-18808-Ljbffr...Remote work
$160k - $175k
...looking for an experienced Customer Success Manager to work with our top‑tier customer... ...Consulting in enterprise SaaS (preferred experience with... ...supporting high revenue, large‑scale, global customers, including... ...into product direction. AI‑first mindset: you use AI tools and...Work at office- ...to own full-cycle sales for both inbound and outbound opportunities in the AI-driven customer support space. With a strong focus on B2B tech companies, this role requires at least 2 years of SaaS sales experience and comfort with outbound prospecting. Benefits include...
$120k - $175k
...blending fiduciary digital planning with access... ...building for scale, and we’re excited... ...debt, buying their first home, or preparing... ...an enterprise-grade SaaS product. In this role... ...architecture, and AI infrastructure that... ...workflows, infrastructure management, or internal...DigitalLocal areaRemote work$140k - $180k
...clients. The ideal candidate should have over 10 years of experience in SaaS sales, particularly in adtech or martech. This role requires strong communication skills and a deep understanding of digital advertising to navigate complex sales processes and close large deals...Digital- A legal tech startup is looking for a Customer Success/Account Manager to enhance client satisfaction and foster... ...will have experience in legal tech or SaaS, strong communication skills, and... ...significant impact and be part of our innovative team. #J-18808-Ljbffr Anytime AI Inc.Remote job
- ...A digital talent agency is seeking a Senior Full Stack Engineer to join a remote, AI-driven SaaS company scaling rapidly in the media industry. The ideal candidate will have a strong background in modern JS frameworks, advanced TypeScript, and experience with RESTful...DigitalRemote work
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