Sales Support Specialist

Job Description

Job Description

Construction Sales Support Specialist

Build the foundation for a career in specialty equipment sales.

The Sales Support Specialist is a key member of our team and plays an important role in delivering our specialty equipment projects from the time a sale is closed through final installation and customer turnover. This position works closely with our sales team, customers, vendors, installers, and internal departments to coordinate projects, track progress, resolve issues, and ensure that every detail is managed from order to completion.

But this position is about more than project coordination.

The Sales Support Specialist is designed as a position for an individual who has the potential and desire to grow into a Regional Sales Representative. During this role, you will gain hands-on experience with the products we sell, the industries and applications they serve, and the process of taking a project from a signed order to a successful installation.

You will work alongside experienced sales professionals and become immersed in the technical and practical aspects of our business. You’ll learn how our equipment is specified, ordered, delivered, installed, and used in the field, while developing an understanding of what makes each application unique. This experience provides a valuable foundation for building the product knowledge, industry expertise, customer understanding, and problem-solving skills required to succeed in a future sales role.

For the right candidate, this position is a pathway into specialty equipment sales . It offers the opportunity to learn our business from the ground up, develop relationships across the organization and with customers, and gradually take on greater responsibility as your knowledge and capabilities grow.

We are looking for someone who is organized, proactive, curious, and comfortable taking ownership of projects. Most importantly, we are looking for someone who wants to learn, enjoys working with people and equipment, and sees this position as a step toward a long-term career in sales. This is a role in a growth-minded company with a growing team.

What You'll Do

• Provide day-to-day administrative and operational support to the construction sales team.
• Manage and coordinate active construction jobs, ensuring details, deadlines, materials, and customer requirements are properly tracked.
• Serve as a key liaison between sales representatives, contractors, customers, vendors, and internal departments.
• Assist with quotes, orders, purchase orders, scheduling, project documentation, and customer communications.
• Coordinate product availability, deliveries, job-site requirements, and other project logistics.
• Track projects from initial order through completion and proactively identify potential issues or delays.
• Develop a strong understanding of construction products, applications, installation requirements, and industry terminology.
• Review project information and product requirements with a technical and mechanical mindset.
• Help resolve customer, contractor, product, and job-site issues by coordinating with the appropriate internal and external resources.
• Maintain accurate records and ensure project information is organized, current, and accessible.
• Support sales representatives in preparing for customer meetings, job-site visits, bids, and other sales activities.
• Communicate professionally and consistently with customers, contractors, vendors, and coworkers.
• Take on increasing responsibility as product knowledge, construction knowledge, and sales skills develop.

Who We're Looking For

Our Sales Support Specialist position is ideal for someone who:

• Wants to build a career in construction sales.
• Is technically and mechanically minded and enjoys understanding how products, equipment, and systems work.
• Has strong organizational and project-management skills and can keep multiple active jobs moving at the same time.
• Is detail-oriented and takes ownership of tasks from start to finish.
• Is comfortable working in a fast-paced environment where priorities can change.
• Enjoys working with contractors, customers, vendors, and sales professionals.
• Is a strong communicator who can professionally represent the company.
• Is naturally curious and willing to learn the construction industry and our products in depth.
• Understands that managing active construction jobs is an important part of developing the industry, product, and customer knowledge necessary for advancement.
• Is motivated by the opportunity to grow from a support role into a regional or territory sales position .

The Career Path

The Sales Support Specialist role is intentionally structured as a development position for future construction sales professionals .

You will learn the business by actively supporting and managing construction jobs rather than simply observing the sales process.

As you demonstrate product knowledge, construction expertise, organizational ability, customer-service skills, and sales aptitude, there will be opportunities to take on additional sales responsibilities and progress toward a regional or territory sales role .