Data Analyst
Diverse Lynx
- Analyze existing incident data dashboards and datasets identify optimization opportunities.
- Transform raw data and visualizations into strategic insights focused on:
- Event source tuning and noise reduction.
- Event pipeline optimization (correlation, de-duplication).
- Automation and self-healing opportunities.
- Develop, prioritize, and manage a formal book of work to track all optimization initiatives.
- Partner with technology domain owners to articulate the value of proposed changes and drive adoption.
- Quantify, track, and report on the benefits and incident reduction achieved from each initiative.
- Apply a fundamental knowledge of ITSM processes, particularly event, incident, and change management, to ensure all recommendations are compliant and effective.
Vacancy posted 3 days ago
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