Business Systems Analyst - Children's Learning Institute

UTHealth Houston and Children's Learning Institute are looking for their next Business Systems Analyst! This role serves as a strategic liaison between business stakeholders, product teams, and technology teams to drive the design, delivery, and continuous improvement of business processes, digital products, and data-driven solutions. The Business Systems Analyst partners with cross-functional teams in an Agile environment to identify business needs, define requirements, and deliver scalable, user-centered solutions across platforms such as CLI Engage and the Texas Early Childhood Professional Development System (TECPDS). The role leverages business process analysis, data insights, and emerging technologies (including cloud services and AI-enabled tools) to recommend and implement improvements that enhance user experience, operational efficiency, and system performance. The ideal candidate brings strong business analysis expertise, Agile experience, proficiency in tools such as Jira or ServiceNow, working knowledge of data analysis (Excel, SQL), familiarity with APIs and integrations, and exposure to modern cloud and AI technologies, along with exceptional communication, analytical, and problem-solving skills; preferred qualifications include certifications (CBAP, PMI-PBA, CSPO, CSM), experience with SaaS or enterprise applications, and backgrounds in education technology, workforce development, government systems, or UX/UI collaboration.Experience with Atlassian, PostMan, QuestionPro as a Business Analyst, Product Analyst. or related role in tech-driven environment preferred. Scrum/DevOps experience preferred.

Position Summary:

Designs, develops and implements new or enhanced business processes in support of new or enhanced information systems and technology. Provides the business expertise in support of business process changes for information systems projects. Identifies opportunities for business process improvement and initiates projects to make improvements with or without deploying information technology.

Position Key Accountabilities:

• Analyzes current business processes, suggest improvements and participates in design of new business processes and systems.
• Conducts business systems analysis and design, data modeling, process flow modeling, and process reengineering. Analyzes business processes and reviews existing information systems. Interviews users. Analyzes process flows, identifies opportunities for improvement. Maps existing business processes. Documents existing business processes and business rules.
• Prepares business cases including cost/benefit analysis for proposed processes.
• Participates in the design of new systems that support business processes. Designs and implements new or improved business processes. Reviews new systems designs and functions. Compares differences between existing systems and new systems. Designs system modifications. Designs interfaces to other systems. Identifies data, interfaces and tests requirements. Designs and executes systems tests and acceptance test scripts and procedures. Develops and leads communications as part of system implementation efforts. Helps to ensure referential integrity of the data model.
• Develops reports and documents for existing business processes and business rules. Identifies reporting requirements.
• Develops organizational changes and implementation plans. Analyzes training and organizational changes. Designs training materials. Trains users in new procedures and systems.
• Communicates with clients and co-workers via oral and written communications including presentations.
• Adheres to UT-H IT policies and procedures and industry accepted practice.
• Works as a member of a multi-disciplinary team. Communicates project status and objectives. Communicates with project team and constituencies.
• Conducts post implementation review and document goal attainment. Provides post implementation support.
• Performs other duties as assigned.

Certification/Skills:

• Certified Public Accountant (CPA) by Texas State Board of Public Accountancy (TSBPA) preferred

Minimum Education:

Bachelor's Degree in Business Administration, Management Information Systems, a business-related field or related experience in lieu of education required.

Minimum Experience:

3 years of experience required. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.