Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

*Bilingual Spanish Position*

ABOUT OUR AGENCY:
Our office has been proudly serving the community for 20 years, and we continue to grow! We currently have a team of 13 dedicated professionals who work together to achieve success while supporting one another.

We believe in rewarding hard work and offer various bonuses throughout the year. When we hit our goals, team members earn extra time off, and we recognize top performers with monthly prizes. If we are named Agency of the Month twice, we celebrate with a team outingpast activities have included bowling, axe throwing, and karting. Last year, we earned this recognition 9 out of 12 months!

Flexibility is a prioritywe understand that work-life balance is key to long-term success. When bringing on a new team member, we focus on how they can contribute to our teams success and, just as importantly, how we can help them thrive. Teamwork is essential in this fast-paced industry, and we are committed to building a supportive and engaging work environment.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jon Fernandez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.