Member Services Representative - Substitute

Job Summary Responsibilities: Assist and respond to customer issues and inquiries Create awareness of the Center through community outreach and connectivity Grow profit centers through promotion of club services to new and prospective members Deliver an exceptional customer service experience for club members Sustain and support membership retention through member engagement Provide personalized site tours for potential members Perform other tasks as assigned Ideal Candidate At least one year of experience in a customer service based role A dynamic personality: enthusiastic, energetic, friendly & personable The ability to multi‑task; goal-oriented and self‑directed The ability to connect with, inspire and motivate others with strong listening and interpersonal skills Excellent verbal and written communication skills Professionalism: polished appearance and phone manner Flexibility: able to work evenings, weekends and holidays Compensation and Benefits Residents of California, Colorado, New York, and Washington: per pay transparency requirements, the compensation for this position ranges from $15.00/hour to $25.00/hour. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full‑time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part‑time benefits (subject to eligibility requirements). Equal Opportunity Employer Exos is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. EEO is the Law. EEO is the Law Supplement. #J-18808-Ljbffr