Closing Shift Kitchen Manager

Manager Position at Chick-fil-A

Pay Type: Starting at $19/hr, commensurate on availability, experience, and years of service.

Schedule: Full-Time. Afternoon, evening, and nighttime shifts (2pm-11:30pm). Able to close the store 5 nights a week. 40+ hours per week. Flexible schedule based on the needs of the business.

Our Benefits:

• Health benefits available
• 401k with company match
• Access to scholarships at $2,500 per year
• Sundays off
• Flexible scheduling
• Leadership development
• Discounted meals
• Positive work environment
• Paid time off (PTO)

About this Position: Manager

Managers are the senior level of leadership within Chick-fil-A. As a Manager you are the person in charge of the daily operations of Chick-fil-A. You are responsible for leading a team of other leaders and team members who will ensure our guests receive the quality food and industry leading customer service that has come to be synonymous with the Chick-fil-A brand. Managers demonstrate and execute the fundamentals of the Chick-fil-A brand including our CORE 4 model, Winning Hearts Every Day Strategy, Industry Leading Food Safety Processes, and so much more. As a Manager you will also have an opportunity to grow within the company. Leadership Development is a core part of our business strategy, and you will have the opportunity to engage with the Operator on your own personal journey as a developing professional.

Requirements:

• Must have restaurant experience.
• Prior management experience recommended but not required. Leadership experience (Chick-fil-A experience preferred)
• Self-lead individual that is committed to personal growth.
• Willingness to step outside of the job role to assist in other roles.
• Effective and professional communicator.
• Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs.
• Proven ability to lead in quick-paced environments as part of a team.
• Basic computer competency.
• Ability to multitask without direction.
• Ability to work at a quick, yet efficient pace.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Positive attitude.
• Ability to communicate effectively.

Responsibilities:

• Work closely with the Operator and senior leadership to achieve excellence in the area you are responsible for.
• Track and report on the key metrics in your area of responsibility.
• Develop and execute plans to continuously improve your area of responsibility.
• Resolve employee performance and policy/procedure violations discovered or reported by the Leadership Team.
• Works with the Leadership Team to ensure appropriate daily restaurant staffing levels.
• Must be an excellent coach, communicator, and team builder.
• Achieve strategic business results through focus and action on monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Serves as subject matter expert for all tasks and processes.
• Responsible for inventory & facilities management.
• Complete understanding of each key position in their area of responsibility.
• Operating various pieces of cooking and service equipment.
• Look for opportunities to stock or clean when not serving a customer.
• Following the proper process for the position you are assigned.
• Checking for product quality and consistency.
• Assist leadership in executing opening or closing procedures.
• Assisting in all team member positions throughout your shift as needed.

Duties:

• Communicate team member performance and policy/procedure violations of production team members to the Leadership Team.
• Work with the Leadership Team to ensure appropriate daily restaurant staffing levels for production team members.
• Ensure that the shifts are running smoothly in the kitchen.
• Train new kitchen team members and leaders and follow up to ensure they're equipped for success.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks for the kitchen.
• Oversee waste reduction and tracking.
• Maintain cleanliness of kitchen.
• Maintain a positive working relationship and treat all individuals with respect while handling coaching conversations and providing them with direction and feedback.
• Serve as subject matter expert to leadership for ongoing kitchen support.
• Responsible for inventory and facility management

Work Schedule

• Weekend availability
• Monday to Friday
• Night shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount
• Paid training