Supervisor, Credit & Collections (USABlueBook) Waukegan, IL

Work Schedule: 8:30am - 5:00pm

Monday-Thursday (In-Office)

Friday (Remote)

Preferred Qualifications

- Experience in credit, collections, accounts receivable, customer account management, or a related finance function.

- Prior supervisory, team lead, coaching, or training experience preferred.

- Strong understanding of AR aging, collection practices, credit risk evaluation, - payment follow-up, dispute resolution, and account documentation.

- Strong communication, problem-solving, customer service, and cross-functional collaboration skills.

- Proficiency with ERP systems, Excel, reporting tools, and other technology used to manage credit and collection activity.

- Must reside in or near Waukegan, IL

Job Summary

Supervise and coordinate all aspects of credit and collections. Notify customers of delinquent accounts to solicit payment. Duties include receiving payment and posting amount to customer's account; keeping records of collection and status of accounts.

Major Tasks, Responsibilities, and Key Accountabilities

• Reviews and approves credit applications.
• Prepares credit reports as directed.
• Persuades customers to pay amount due on credit account, damage claim, or non-payable check, or negotiate extension of credit.
• Reports status of accounts and contracts regularly.
• Prepares legal documents as needed.
• Interviews, selects and trains staff.
• Ensures associates have the tools and training necessary to do the job.
• Performs other duties as assigned.
  

Nature and Scope

• Experience provides solutions.
• Ensures that work is performed consistently with company policies and procedures.
• Leads a group or team of support, craft, or lower level professional associates.
  

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• No travel required.
  

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:

Pay Range

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.