Chief Administrative Officer (Non-Classified)

Department Information This announcement has been extended and will now close October 13, 2026 at 5:00 PM. If you have already applied, there is no need to re-apply* The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video! As part of the State of Colorado, DOR offers a competitive benefits packageto permanent employees: PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans Medical, Dental, and Vision insurance coverage Automatic Short-Term and Optional Long-Term Disability Coverage Life and AD&D Insurance Flexible Spending Accounts (FSAs) Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML) 11 Paid Holidays Annually and Accrued Annual and Sick Leave Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program Description of Job The Colorado Department of Revenue is seeking a proven, high-level leader to serve as Chief Administrative Officer (CAO). Positioned within the Executive Director’s Office, the CAO serves as a pivotal executive driving organizational compliance, policy standardization, and the physical and operational infrastructure of the agency. Operating in an environment that touches virtually every Colorado resident—through taxation, motor vehicle registration, lottery operations, and regulatory enforcement—the CAO ensures that CDOR’s operational and administrative frameworks remain legally compliant, modern, efficient, and aligned with complex statutory mandates. What You’ll Do Statewide Real Estate & Footprint Optimization: Direct the strategic management, lease negotiations, andphysical footprint optimization of the agency’s statewide portfolio, including central headquarters, regional DMV offices, and secure facilities. Capital Budgeting & Facility Operations: Oversee capital budget requests for facility upgrades, tenant improvements, and office relocations while ensuring ADA compliance and improved customer wayfinding. Continuity of Operations & Emergency Preparedness: Lead physical access security and rigorously test Continuity of Operations (COOP), disaster recovery, and business continuity plans to ensure resilience duringemergencies. Public Records Governance & CORA Compliance: Serve as the executive sponsor for Colorado Open Records Act (CORA) compliance, ensuring legal, transparent, and timely handling of public requests while safeguardingconfidential data. Digital Transformation & Records Strategy: Direct agency-wide records management, enforcing retention schedules and leading continuous improvement projects to transition legacy paper archives into secure digital systems. Cross-Divisional Strategic Operations: Act as the primary administrative bridge between programmatic divisions and the Executive Director's Office, while providing operational oversight and resource management for the Hearings Division. Administrative Policy & Leadership Advisement: Oversee the drafting and standardization of internal policies/SOPs and serve on the Executive Leadership Team (ELT) to advise on administrative and risk impacts. Safety & Fleet Management Program: Direct the agency’s safety program, overseeing fleet maintenance, leading the safety committee, and collaborating with HR Risk Management to mitigate operational risks. Strategic Workforce & Space Alignment: Partner with Human Resources to lead workforce planning initiatives, aligning staffing projections, hybrid/remote work models, and physical space utilization. Process Optimization & Special Projects: Analyze operational capacity to eliminate bureaucratic bottlenecks, evaluate alternative service delivery models, and manage complex ad-hoc projects such as organizational restructures. Minimum Qualifications Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Experience Only Ten (10) years of relevant experience in an occupation related to the work assigned to this position, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives. OR Education And Experience A combination of related education and/or relevant experience in an occupation related to the work assigned equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Preferred Qualifications Demonstrated experience serving in an executive or senior administrative leadership role within a large, complex public sector agency or state department. Proven track record of serving as a strategic bridge between executive leadership and operational units to eliminate bureaucratic bottlenecks, streamline operations, and align cross-divisional activities. Extensive experience leading complex, large-scale administrative initiatives, such as organizational restructurings, fleet management optimization, or space utilization studies Extensive background in real estate portfolio management, including contract and lease negotiations, footprint optimization, and regional facility strategy. Experience managing capital budget requests, tenant improvements, large-scale office relocations, and ensuring full ADA compliance across public and employee spaces. Demonstrated success in developing, testing, and maintaining Continuity of Operations Plans (COOP), physical security access controls, and emergency response frameworks. Experience leading strategies to enhance public brand recognition, customer experience, and facility wayfinding. Executive-level oversight of public records request processes (e.g., Colorado Open Records Act or equivalent FOIA processes), balancing public transparency with sensitive data protection. Proven experience leading enterprise document retention strategies, secure record destruction, and digital transformation initiatives (transitioning legacy paper processes to searchable, digital document systems) Demonstrated ability to draft, standardize, and maintain agency-wide internal policies and Standard Operating Procedures (SOPs) in compliance with state laws. Conditions Of Employment With The CDOR Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations. Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. To Be Compliant With The New Fleet Vehicle Policy, Motor Vehicle Records (MVRs) Will Be Pulled For Review For Workers Who Have an assigned State fleet vehicle Are required to operate a vehicle as part of the position Utilize a State fleet vehicle as a pool vehicle Applicants must be legally eligible to work in the United States to be appointed to this position. DOR uses E-Verify to confirm the eligibility of all newly hired employees. DOR does not provide sponsorship for employment-based visas. Minimum Qualification Screening A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed. Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use “see resume” or “see attached” statements on your application. Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated. Recommended attachments: Resume, Cover letter List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire. The eligible list established from this posting may be used to fill additional vacancies. Email Address All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from \"state.co.us\" and \"View email address on click.appcast.io\" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Supplemental Information Equity, Diversity, and Inclusion Compliance The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, View email address on click.appcast.io. We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply. Methods Of Appointment Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the \"Print\" icon. 01 CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care. 02 CDOR (Remote) & Out-of-State Policy: By clicking \"Yes\" below, I am certifying that I understand that this position is designated as a remote work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position. Although it is designated as remote, the position is part of the State classified personnel system and requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13. Furthermore, I understand that employees are required to be physically present in the state of Colorado every day they perform work. Any work performed out of state is strictly limited, requires a formal work plan, and must be approved in advance. Probationary employees are ineligible to work out of state. Yes No 03 CDOR - Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application. Required Question #J-18808-Ljbffr State of Colorado