Member Specialist

Position Summary The Member Front-Line Professional provides member service, maintains the checkout area, resolves member issues, promotes Sam's Club products and services, and supports members with self-service technology. What you'll do Provide member service and address member inquiries. Maintain and operate the checkout area, including processing purchases, payments, returns, refunds, and exchanges. Promote Sam's Club products and services to members. Support members in using self‑service technology and mobile retail applications. Follow safety standards, conduct safety sweeps, and properly handle merchandise. Maintain entrance and exit areas, verify membership cards, and assist members with purchasing decisions and transporting items. Assist with training of Member Front‑Line associates on company processes and procedures. Manage merchandise zones, arrange and organize products, and identify shrink or damages. Maintain required documentation, logs, and compliance with security and safety policies. Respond to emergencies, report unsafe situations, and support safeguarding Sam's Club assets. Collaborate with managers, co‑workers, and customers to set priorities and improve processes. Minimum Qualifications Experience operating front‑end retail equipment (e.g., cash register). Experience working with mobile retail applications. Preferred Qualifications Additional experience with front‑end technology and member service in a retail environment. Benefits Health benefits – medical, vision, and dental coverage. Financial benefits – 401(k), stock purchase plan, and company‑paid life insurance. Paid time off – PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO complies with state paid sick leave laws. Other benefits – short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U – a company‑paid education benefit program covering tuition and books for eligible associates. Primary Location 16573 W. Bell Rd, Surprise, AZ 85374‑9892, United States #J-18808-Ljbffr Walmart