New Business Specialist | Full-Time | PeoplesBank Arena

New Business Specialist

The New Business Specialist will focus on selling new FSEs and group ticket packages, as well as smaller ticket packages that management creates throughout the season. This role pays an hourly rate of $16.94 and is commission eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 26, 2026.

Responsibilities

• Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season ticket memberships, partial plans, group tickets, and individual game tickets.
• Make a high volume of outbound calls to single game buyers, as well as B2B.
• Participate in outside networking events, to gain additional business & develop relationships with new leads.
• Establish professional relationships, in order to create repeat business, and superior customer service.
• Meet or exceed appointed sales goals for all season memberships, and group tickets.
• Maintain complete and accurate records for customers.
• Track and manage weekly sales leads and activities, and overall sales, through the use of CRM-Salesforce.
• Staff all home games to assist ticket sales and promotional programs.
• Perform other duties and responsibilities as assigned.

Qualifications

• Bachelor's degree or higher from an accredited college/university in a related field preferred.
• Minimum of 2 years sales experience, preferably in sports/entertainment.
• Familiarity with AXS (ticket platform) and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required.
• Demonstrated ability to manage numerous business relationships in a professional manner.
• Superior time management and customer service skills.
• Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours.
• Must be highly motivated, with a passion for sales and have a positive attitude, with the ability to handle multiple assignments under pressure.
• Must be professionally assertive and competitive and possess a dedicated attitude.
• Must have strong attention to detail, be highly organized and have an ability to actively listen.