Inside Sales Manager

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications - on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc. Job Description Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of "Keeping Our Heroes Connected"? THE OPPORTUNITY Silvus is seeking an entrepreneurial, strategic, and high-energy Inside Sales Manager to design, build, and scale our first-ever dedicated Inside Sales Department from the ground up. This is a unique opportunity for a builder. You will not just be managing a pipeline; you will be defining the playbooks, selecting the tech stack, structuring the sales support workflows, and hiring the foundational team that will drive new customer acquisition and customer success for our cutting-edge wireless technology. This role reports directly to our Vice President of Sales, North America. If you are a technical sales leader who thrives on turning ambiguity into process and enjoys leading from the front, this role is for you. This role requires up to 10% travel for business reviews as needed. This position is 100% onsite, Monday through Friday, at Silvus Technologies' headquarters in the heart of vibrant West Los Angeles, CA. The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion. ROLE AND RESPONSIBILITIES Department Architecture & Leadership - Build the Infrastructure : Establish the core operational framework and standard operating procedures (SOPs) for the new Inside Sales and Support team. - Team Growth & Mentorship : Recruit, hire, onboard, and train a high-performing team of Inside Sales Representatives (ISRs) and Sales Support Specialists. - Playbook Development : Design outbound prospecting playbooks, inbound lead qualification frameworks, and post-sale technical support handoff workflows. Sales & New Customer Creation - Pipeline Development : Drive outbound strategies targeting new accounts within our key verticals (Unmanned Systems, Defense, Law Enforcement, and Public Safety). - Lead Qualification : Manage inbound inquiries and coordinate the capture of deep technical and programmatic requirements to ensure high-value opportunities are funneled cleanly to the regional field sales teams. - Revenue Generation : Own and exceed inside sales revenue targets, focusing on smaller-to-mid-tier accounts, hardware accessory packages, and software capability expansions. Sales Support & Lifecycle Coordination Deal Support : Oversee the creation of accurate technical quotes, proposal developments, RFI/RFP responses, and e