Community Outreach and Engagement Manager

Community Outreach and Engagement Manager

Department: Community Relations and Stakeholder Engagement

JOB DESCRIPTION

Community Outreach and Engagement Manager

Salary Grade: G04
Minimum Midpoint Maximum
$110,004- $148,506- $187,007

Given the financial nature of this position, this position has been defined as a position requiring a credit check. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.

SUMMARY:

Manages all corporate citizenship and philanthropic policies and programs for the company. Aligns, coordinates, and executes all subsidiary corporate citizenship activities to ensure congruency with corporate goals, values, and mission. Manages corporate contributions, corporate citizenship programs, and foundation philanthropic budgets. Coordinates all corporate community involvement programs and initiatives with state and local media efforts, government relations strategy, public policy position statements, and programs. Collaborates with corporate and local strategic partners to leverage relationships and reputation capital to actively position the company as a trusted and valued partner in all markets served.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plans, manages, and oversees the execution of the corporate citizenship strategy, vision, mission, and goals
• Collaborates with other members of Public Policy team to ensure all elements of corporate public policy are integrated, congruent, and effective
• Works closely with subsidiary community involvement programs to ensure that local programs align with overall corporate citizenship strategy
• Researches and develops innovative corporate citizenship initiatives to span all subsidiaries and promote, enhance, and empower long and short-term goals, vision, and strategic imperatives
• Collaborates with corporate communications and marketing to effectively and proactively position the Company as good corporate citizen with various groups
• Counsels various groups on community relations and corporate citizenship trends and current developments and communicates the impact of corporate philanthropy and community outreach and other key messages to community stakeholders
• Serves as Executive Director of the PNM | TNMP Foundation, which includes the following:
• Directs the development, planning, staffing, and coordination of all foundation activities and guides the board in the development of the foundation's giving priorities and operations
• Serves as a liaison to the foundation's legal and financial advisors, ensures that the foundation's operations are soundly managed, and assists with management of the foundation's assets
• Develops and implements Foundation strategic plan and budget
• Reviews policies of the organization and presents to the board any revisions.
• Based on screening committee recommendations, determine grants to be awarded with input from the foundation staff.
• Ensures appropriate personnel are assigned to grantee events (i.e., check distribution, award presentations, site visits, etc.)
• Defines, implements, and communicates the corporate, subsidiary, and foundation contributions strategy, budgets, policies, and procedures
• Directs and collaborates with the foundation staff to ensure that the organization's programs are successfully administered
• Develops relationships with national, state, and local agencies, foundations, and other organizations within the multi-state service area and develops community support strategy for community fence-line and business matters
• Serve as spokesperson for the Company's corporate citizenship vision and actions and develops the corporate citizenship brand throughout the holding company and its subsidiaries
• Acts as a subject matter expert on community-based initiatives, key philanthropic issues, the nonprofit sector, corporate citizenship, and community partners for various groups

COMPETENCIES:

• Knowledge of national foundation trends, foundation law, and best practices
• Experience in the development of grant making policy and processes in a corporation or foundation
• Experience leading or serving on non-profit boards
• Demonstrated knowledge of and network of contacts in the corporate and non-profit sectors
• Demonstrated ability to develop positive and collaborative relationships with key community stakeholders built upon strong community leadership network
• Demonstrated commitment to community service
• Demonstrated ability to develop and execute strategic plans
• Demonstrated ability to lead, deliver, and develop corporate citizenship best practices within an organization
• Ability to manage multiple, parallel projects using project planning and management methods
• Ability to self-manage and deal with ambiguity in the work environment
• Ability to communicate corporate citizenship vision with passion and persuasion
• Ability to be discreet and maintain a high level of confidentiality

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree with seven to nine years related experience in corporate citizenship, non-profit management, and philanthropy, to include two years of management experience or equivalent combination of education and/or experience related to the discipline.
• Master's degree is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess a current, legally valid driver's license and meet the company's driving record requirements.

SUPERVISORY RESPONSIBILITIES:

Supervises and trains assigned staff. Organizes, prioritizes, and schedules work assignments. Develops employees and manages performance of the department. Creates a system to capture organizational learning based on continuous improvement and continuous learning.

COMMUNICATION SKILLS:

• Ability to read, analyze, and interpret business periodicals, professional journals, financial reports and legal documents
• Ability to write reports, business correspondence, and procedure manuals
• Ability to write speeches and articles using original and innovative techniques
• Ability to write complex correspondence
• Ability to effectively present information to diverse audiences

MATHEMATICAL SKILLS:

• Ability to work with the concepts of probability, statistical inference, financial analysis, and fundamentals of plain and solid geometry and trigonometry
• Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations

COMPUTER SKILLS:

Working knowledge of spreadsheet, word processing, and presentation software

ANALYSIS AND PROBLEM-SOLVING ABILITY:

• Ability to develop strategies that align with corporate high-level objectives across multi-state territories
• Ability to prioritize opportunities for improvement to ensure they are integrated into strategic planning
• Ability to develop budgets and work within them
• Ability to design, communicate and support corporate citizenship programs to internal and external audiences
• Ability to apply corporate citizenship practices to issues facing the company, understand the business and community context, creatively develop proactive strategies, plans and actions
• Develops methods to measure impact of corporate philanthropy and community outreach

DECISION MAKING:

Develops corporate citizenship strategy and designs the strategic direction of the foundation. Oversees multimillion corporate citizenship budgets. Determines the allocation of work among the staff.

SCOPE AND IMPACT:

Oversees management of multi-million foundation endowment and the distribution of grants annually. Manages the Community Relations Department's annual budget. Directs annual distribution of corporate contributions.

PHYSICAL DEMANDS:

Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. Ability to travel to all company service areas. Ability to maintain high safety standards for yourself and others. Ability to periodically work evenings and weekends. Ability to transport community outreach related materials.

WORK ENVIRONMENT:

Office environment.

NOTE: Employees in Services Company may be responsible for providing services to various Holding Company subsidiaries and affiliates.

SAFETY AND ADA STATEMENT

Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at View phone number on click.appcast.io.