Universal Teller I (Part Time)

divh2Universal Teller I/h2pIBC Bank successes are the result of an aggressive and innovative attitude. The Banks We Do More philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBCs focus is to be customer centric and strive to provide excellent customer experience./ppTime Type: Part time/ppThis is an in-office position./ppDepartment: 705 Teller Operations/ph3Job Summary/h3pThe Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the IBC Experience. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customers banking needs./ph3Job Description/h3pESSENTIAL JOB FUNCTIONS/ppThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents./pulliProcess paying and receiving teller transactions/liliDeliver the IBC Experience by providing prompt, efficient and friendly customer service/liliBalance and maintain assigned cash box and vault if applicable as well as perform end of day process/liliMeet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities/liliPerform successfully to the Sales Performance Goals and Referral Programs/liliParticipate in product and service initiatives for bank growth/liliAttend company meetings/liliProcess foreign currency transactions/liliFollow proper procedures to minimize errors and reduce losses/liliAssist in solving issues that pertain to customer transactions/liliAnswer all banking related inquiries/liliOperate and maintain all necessary teller equipment/liliAssist with branch procedures under dual control requirements including the branch opening/ closing/liliAssist on-the-job training for their branch and other branches/liliFlexibility to report to work and assist other branches/liliPerform the duties of the sales functions/liliPerform other duties as assigned/li/ulh3Skills/h3ulliGood oral and written communication (Bilingual preferred for border markets)./lili10 Key/liliFocus on Quality/ Accuracy/liliTeamwork/liliSensitivity to Guidelines/liliFocus on Sales/ Results/liliService Oriented/liliLearning Strategies/liliMathematics/liliCritical Thinking/liliProblem solver/liliJudgement and sound decision-making abilities/li/ulh3Education Experience/h3ulliHigh school graduate or GED equivalent/lili1 to 6 months cash handling preferred/lili1 + years of experience interacting with people preferred/li/ul/div