Dispatcher

Job Description

Job Description

Company Description

TNM Solutions LLC is an Amazon Delivery Service Partner committed to providing safe, reliable, and high-performing last-mile delivery services. Our operation is built around teamwork, accountability, and excellent support for our delivery drivers.

We offer a fast-paced, team-oriented workplace with paid training and opportunities for advancement into positions such as Lead Dispatcher and Operations Manager.

Job Description

TNM Solutions LLC is hiring an experienced and detail-oriented  Dispatcher to support daily delivery operations for our  Amazon Delivery Service Partner (DSP) in Rockford, IL.

This is a  hands-on operations role responsible for coordinating drivers, ensuring smooth dispatch, and maintaining high performance across all delivery routes.

Key Responsibilities

• Monitor drivers’  delivery progress and safe driving practices
• Set roster and  schedule drivers based on route count
• Assist with  morning load-out and dispatch operations
• Ensure all vans are  loaded correctly, safely, and all routes are fully covered
• Support distribution of  vans and asset bags
• Train and onboard  new drivers
• Open and close daily operations
• Inspect vans for  damage and report issues
• Monitor driver  progress, attendance, and hours
• Communicate with drivers and leadership to resolve issues in real time
• Perform additional operational tasks as needed

Qualifications

• Minimum 1 year of recent Amazon DSP dispatching experience (required)
• Strong  communication and leadership skills
• Ability to  influence and manage a team effectively
• Ability to follow  company policies and procedures
• Experience coaching and developing staff

Requirements

• Must be able to  work on-site in Rockford, IL
• Availability for  early mornings, weekends, and full shifts
• Ability to work in a  fast-paced, high-pressure environment
• Authorized to work in the United States

What We Offer

• Competitive hourly pay
• Paid training
• Growth opportunities ( Lead Dispatcher / Admin path )
• Stable, team-oriented work environment

Additional Information

TNM Solutions LLC is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Applicant information will be kept confidential in accordance with EEO guidelines.